Support Project Specialist

6 days ago

agra, India beBeeProject Full time

Project Support SpecialistA project support specialist plays a pivotal role in ensuring the smooth deployment, onboarding, and delivery of AI-based video analytics projects. In this dynamic position, you will be responsible for providing technical support and guidance to customers, as well as collaborating with internal teams to resolve complex issues.Key Responsibilities:• Assist in the installation, configuration, and commissioning of Intozi video analytics systems• Coordinate with field engineers for camera integration, network setup, and hardware readiness• Conduct system testing, verification, and ensure readiness for PoCs and production deployments• Diagnose and troubleshoot issues related to cameras, servers, GPUs, networking, and software components• Collaborate with the engineering team to resolve bugs, configuration errors, and site-specific challenges• Provide L1/L2 support for customer queries and incident resolution• Monitor system health, alerts, and analytics performance through dashboards• Prepare deployment reports, checklists, logs, RCA documents, and customer update reports• Track SLA compliance and ensure timely ticket closures• Interact with clients, system integrators, and partners for smooth project execution• Conduct user training and help customers understand product workflows• Support demo setups, PoCs, and pilot deployments• Maintain installation guides, site survey reports, network diagrams, and deployment documentation• Ensure adherence to project timelines and quality standards

  • Desktop Support Specialist

    4 days ago

    agra, India beBeeExpertise Full time

    Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team. As a key member of our technical staff, you will play a crucial role in ensuring the smooth operation of our desktop systems.Responsibilities:Troubleshooting: Utilize advanced troubleshooting techniques and root cause analysis to resolve desktop-related issues...

  • Remote IT Support Specialist

    6 days ago

    agra, India beBeeITSupport Full time

    Remote IT Support SpecialistWe are seeking a skilled Remote IT Support Specialist to join our team. As a Remote IT Support Specialist, you will be responsible for assisting users with application issues on different OS platforms, deploying applications using tools like SCCM, Altiris, or Marimba, and managing printers and antivirus policies.The ideal...

  • Technical Support and Implementation Specialist

    1 week ago

    agra, India beBeeSupport Full time

    Technical Support and Implementation SpecialistThis is a remote or hybrid role based in the EMEA region. As a technical support and implementation specialist, you will provide ongoing technical support and implementation expertise for the Talkdesk platform across multiple EMEA-based projects.Provide Level 2 technical support for Talkdesk platform incidents...

  • Tech Support Specialist

    1 week ago

    agra, India beBeeTechnical Full time

    We are currently seeking a Tech Support Specialist to join our global team.About the RoleThis is an exciting opportunity for a motivated and skilled professional to provide exceptional technical support to our global clients. As a Tech Support Specialist, you will be responsible for troubleshooting and resolving complex technical issues in a timely and...

  • Technical Support Specialist

    1 week ago

    agra, India beBeeTechnical Full time

    Technical Support SpecialistAs a technical support specialist, you will be responsible for capturing high-quality recordings of your screen activity while completing assigned computer-based tasks. You will follow detailed documentation to complete each task accurately and ensure all recordings are complete and free from interruptions.Types of Tasks:You will...

  • Digital Solutions Technical Support Specialist

    1 week ago

    agra, India beBeeTechnical Full time

    Career Opportunity: Technical Support SpecialistMEDIT is a leading provider of 3D digital solutions. As a technical support specialist, you will play a crucial role in ensuring our customers receive the best possible experience.

  • Service Management Support Specialist

    1 week ago

    agra, India beBeeSkillful Full time

    Job Role:We are seeking a Service Management Support Specialist to join our team.The ideal candidate will provide daily support for operational needs and manage ticket distribution to ensure timely client access management requests.This includes maintaining and reviewing the effectiveness and efficiency of all IT service management processes, monitoring...

  • Senior Data Support Specialist

    1 week ago

    agra, India beBeeDataSpecialist Full time

    We're looking for a seasoned Data Support Specialist to provide expert-level technical support and guidance on data ingestion, pipeline, and consumption issues.The ideal candidate will serve as the escalation point for data-related challenges, ensuring high system stability through proactive monitoring and root-cause analysis.Support escalation point for...

  • Integration Specialist

    1 week ago

    agra, India beBeeIntegration Full time

    Integration Specialist: Unlocking Supply Chain EfficiencyWe are seeking an experienced Integration Specialist to join our team. As a key member of our integration team, you will be responsible for designing, developing, and supporting integration flows using SAP Cloud Platform Integration (CPI) to connect SAP Transportation Management (TM) with external...

  • Customer Support Specialist: Major Incident Manager

    4 days ago

    agra, India beBeeIncident Full time

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