Technical Application Support Professional

Transform Your Career with a Lead Technical Support RoleWe are seeking an exceptional technical support professional to join our team as a Lead Technical Support Engineer. As a key member of our Enterprise Support team, you will be responsible for providing advanced technical expertise to our largest customers, driving customer satisfaction, and ensuring...

Job Description: Tech Support Executive - SIPOWe are seeking a skilled and dedicated Tech Support Executive to join our team at SIPO, a comprehensive POS and restaurant management platform. This is an excellent opportunity for a technical professional who is passionate about hospitality technology and delivering exceptional remote customer support.About the...

Job Title: Application Support Lead Department: Client Business Support / IT Operations Location: (Trivandrum) Reports To: Project Manager / Delivery Manager Job Summary We are seeking an experienced Application Support Lead to manage and guide the L1 & L2 Application Support Team responsible for delivering high-quality, round-the-clock technical support for...

Technical Support SpecialistThe role of a Technical Support Specialist involves resolving complex Level 2 issues reported by end-users and other IT service desks. This includes receiving calls, emails, and incident reports, creating trouble tickets, logging pertinent information, and tracking and classifying incoming incidents.The ideal candidate will have...

Responsibilities:▪ Identifying hardware and software solutions. ▪ Troubleshooting technical issues. ▪ Diagnosing and repairing faults. ▪ Resolving network issues. ▪ Installing and configuring hardware and software. ▪ Speaking to customers to quickly get to the root of their problem. ▪ Providing timely and accurate customer feedback. ▪ Talking...

Product Support SpecialistWe are looking for a highly skilled and dedicated individual to join our team as a Product Support Specialist. The successful candidate will be the first point of contact for our clients, providing initial technical assistance and issue resolution for our software products across various domains.The ideal candidate will have...

Technical Support Engineer for a Web/Mobile ApplicationYou will work as a Technical Support Specialist to ensure seamless user experience across our Web and Mobile applications. Key responsibilities include providing prompt technical assistance to internal and external users, collaborating with the development team, and resolving complex technical issues...

Career OpportunityThe Cerner Analyst role is a technical support position that involves assisting with Cerner applications, resolving incidents, implementing projects, configuring and troubleshooting functionalities/components. Key responsibilities include gathering requirements, determining scope, planning for timely delivery, and working independently on...

Responsibilities:• Provide implementation support to the Onboarding team, assisting in the smooth integration of our products and services for new clients.• Address technical inquiries from clients and internal teams regarding system functionality,configurations, and usage.• Collaborate with cross-functional teams to troubleshoot and diagnose technical...

Responsibilities:• Provide implementation support to the Onboarding team, assisting in the smooth integration of our products and services for new clients.• Address technical inquiries from clients and internal teams regarding system functionality,configurations, and usage.• Collaborate with cross-functional teams to troubleshoot and diagnose technical...