Senior Cloud Contact Center Consultant
3 days ago
We are seeking an expert-level Talkdesk consultant to configure, optimize and enhance our IVR and Studio workflows for a financial services call center. The ideal candidate has deep hands-on experience designing complex IVR flows, dynamic routing logic, API integrations and compliance-driven call workflows using Talkdesk Studio.Job DescriptionThe successful candidate will be responsible for designing, building and optimizing Talkdesk IVR / Studio flows, including multi-level menu structures and dynamic routing. This includes configuring queues, skills, ring-groups, callback flows, SLAs and call-handling automation.Design and build complex IVR flowsConfigure queues and skillsImplement callback flows and SLAsIntegrate Talkdesk with CRM and case-management systemsThe ideal candidate will have strong knowledge of call center operations, especially in BFSI, collections or financial services environments. Experience with APIs, scripting, webhooks and integrations is also highly desirable.Requirements5+ years hands-on experience with Talkdesk IVR, Studio, routing and CX platform configurationStrong knowledge of call center operations, especially in BFSI, collections or financial services environmentsExperience with APIs, scripting, webhooks and integrations (Talkdesk Data Actions)Expertise in call-flow logic, queue management, SLAs and real-time metricsBenefitsFast-paced and dynamic work environmentOpportunity to work with a leading provider of cloud-based contact center softwareOthersAbility to work independently and as part of a teamExcellent communication and problem-solving skills
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belgaum, India beBeeCloudContactCenter Full timeJob Opportunity: Cloud Contact Center Transformation ConsultantWe are seeking a seasoned cloud contact center transformation consultant to work on various projects, driving growth and efficiency for our clients.The ideal candidate should have extensive experience in consulting roles, particularly in CTI modernization or migration projects, with the ability...
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Cloud Transformation Expert
3 days ago
belgaum, India beBeeSpecialist Full timeCloud Transformation Specialist OpportunityWe are seeking a highly skilled Cloud Transformation Specialist to join our team in driving innovation and excellence in cloud contact center solutions.This role requires hands-on experience with Amazon Connect and a strong background in CTI consulting. The ideal candidate has played a consulting role in previous...
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Senior Software Consultant
4 days ago
Belgaum, India FirstHuman Technologies Full timeSenior Software Consultant – Full Stack (PERN + Cloud + AI) Location: Remote | Experience: 3+ years About FirstHuman Technologies is an APAC-based IT consulting company driving innovation through digital transformation, cloud integration, and software development. Role Overview: We’re seeking a Senior Software Consultant to deliver full-stack solutions...
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Senior Cloud Infrastructure Consultant
7 days ago
belgaum, India beBeeCloud Full timeAbout the Role:We are seeking an experienced Cloud Support Engineer with a strong background in OpenStack and Kubernetes.As a Solutions Architect, you will be the key technical contact for our customers, guiding them through their journey of adopting and scaling with cloud native platforms.You will work closely with customers to understand their needs,...
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Fusion HCM Senior Consultant
6 days ago
belgaum, India beBeeSeniorConsultant Full timeFusion HCM Senior Consultant: A Strategic Techno-Functional RoleWe are seeking an experienced Senior Consultant with a strong background in Fusion HCM and Payroll implementation.Key Responsibilities:Provide strategic guidance on Fusion HCM implementations, focusing on Payroll optimization and process improvement.Develop and maintain in-depth knowledge of...
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Cloud Warehouse Consultant
7 days ago
belgaum, India beBeeWarehouse Full timeAre you a seasoned expert in cloud-based warehouse management systems looking for a challenging opportunity?We seek an experienced consultant to configure Oracle WMS Cloud application and lead warehouse operations.The ideal candidate will have at least 5 years of experience with Oracle Cloud WMS Logfire and hands-on configuration expertise.This role requires...
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Senior Technical Consultant
3 days ago
belgaum, India beBeeTechnical Full timeMicrosoft Dynamics 365 F&O Senior Technical ConsultantWe are seeking an experienced Microsoft Dynamics 365 F&O senior technical consultant to design, develop, customize, and integrate scalable solutions within the Dynamics 365 Finance & Operations ecosystem. The ideal candidate will have strong technical expertise, hands-on development experience, and the...
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Senior Consultant
4 days ago
belgaum, India beBeeCloud Full timeAbout Our ProjectWe are hiring for a consultant position that involves extensive experience in Oracle Cloud, specifically for Payroll functions.This role is perfect for individuals with 5+ years of experience in implementing Oracle Cloud Payroll solutions, preferably for India and US legislation.As a Consultant, you will be responsible for the following key...
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Senior Cloud Alliance Manager
6 days ago
belgaum, India beBeeCloudStrategist Full timeSenior Cloud Alliance ManagerWe are seeking a seasoned Senior Cloud Alliance Manager to spearhead our AWS alliance strategy in APAC.This role requires someone who thrives in fast-paced, cross-cultural environments where ambiguity is the norm. As a key member of our team, you will be responsible for developing and executing comprehensive cloud alliance plans...
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Senior Cloud Infrastructure Specialist
4 days ago
belgaum, India beBeeCloud Full timeJob Title : ServiceNow Discovery & Cloud SpecialistWorking hours : 3 pm to 11 pmLocation : RemoteNotice Period : 30-45 daysJob type : Full timeExperience : 7+ years hands-on experience with ServiceNow ITOM (Discovery, Cloud Discovery, Service Mapping, CMDB).We are seeking a skilled specialist to design, implement, and optimize discovery processes that enable...