Senior Cloud Contact Center Consultant

3 days ago


belgaum, India beBeeConsultant Full time

We are seeking an expert-level Talkdesk consultant to configure, optimize and enhance our IVR and Studio workflows for a financial services call center. The ideal candidate has deep hands-on experience designing complex IVR flows, dynamic routing logic, API integrations and compliance-driven call workflows using Talkdesk Studio.Job DescriptionThe successful candidate will be responsible for designing, building and optimizing Talkdesk IVR / Studio flows, including multi-level menu structures and dynamic routing. This includes configuring queues, skills, ring-groups, callback flows, SLAs and call-handling automation.Design and build complex IVR flowsConfigure queues and skillsImplement callback flows and SLAsIntegrate Talkdesk with CRM and case-management systemsThe ideal candidate will have strong knowledge of call center operations, especially in BFSI, collections or financial services environments. Experience with APIs, scripting, webhooks and integrations is also highly desirable.Requirements5+ years hands-on experience with Talkdesk IVR, Studio, routing and CX platform configurationStrong knowledge of call center operations, especially in BFSI, collections or financial services environmentsExperience with APIs, scripting, webhooks and integrations (Talkdesk Data Actions)Expertise in call-flow logic, queue management, SLAs and real-time metricsBenefitsFast-paced and dynamic work environmentOpportunity to work with a leading provider of cloud-based contact center softwareOthersAbility to work independently and as part of a teamExcellent communication and problem-solving skills



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