Hotel Operations Director

6 days ago

bhavnagar, India beBeeLeadership Full time

Job Overview:We are seeking a seasoned hospitality professional to fill the role of General Manager. This leadership position requires strategic planning, effective communication, and hands-on management to drive hotel operations forward.Key Responsibilities:Develop and implement strategies to achieve revenue growth, guest satisfaction, and quality assurance standards.Lead and motivate a team of employees, providing training, coaching, and performance feedback.Maintain a high-quality product and services, ensuring consistency across all areas of the hotel.Analyze market trends, forecast sales, and adjust operational expenses to maintain profit margins.Collaborate with sales teams to develop marketing initiatives and support business development efforts.Handle guest complaints and concerns, escalating issues as necessary to ensure resolution.Oversee preventative maintenance and quick-fix programs to ensure the hotel's physical condition is maintained.Recruit, train, and develop new hires, fostering a culture of excellence within the organization.Qualifications and Skills:Bachelor's or Master's Degree in Hotel Management or Business Administration.Minimum 7+ years of experience in senior management, preferably in hotel general management.Strong analytical and problem-solving skills, with ability to think critically and strategically.Excellent communication and interpersonal skills, with experience leading cross-functional teams.Ability to work under pressure, prioritize tasks, and meet deadlines in a fast-paced environment.

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