Technical ITSM Developer

1 week ago

tamil nadu, India beBeeServiceNow Full time

ServiceNow ITSM DeveloperThis is a ServiceNow ITSM developer role that requires 4-14 years of experience.The job involves developing and managing the application roadmap for enhancements and development, working knowledge of web applications, networks, protocols, and email, and providing detailed technical architecture analysis, design, and direction on development activities.Below are the key responsibilities and qualifications for this role:Key Responsibilities:Develop and manage the application roadmap for enhancements and development.Working knowledge of web applications, networks, protocols, and email.Provides detailed technical architecture analysis, design, and direction on development activities.Experienced in creating ServiceNow forms, designing/configuring workflow, flow designer, and customizing applications.Well-versed in facilitating roll out of new applications and modules in ServiceNow.Very good experience in ServiceNow Client Script, business rules, script include, UI Actions, UI Policies, Data Policies, Catalog items.Experience in integrating tools in ServiceNow.Experienced in ServiceNow technical configuration, and development of reports and dashboards.Good in support activities of ServiceNow to identify issues within the code, working collaboratively with other team members.Building relationships with business partners through analysis, evaluating best practice, and aligning technology to solve their issues and improve efficiencies.Bringing proficient methodologies and best approaches to non-traditional aspects of technology delivery.Knowledge of ITSM processes such as Change, Incident management, Problem Management, SLA, and Service Request Management.Experience in creating new Workflows and modifying existing workflows according to new requirements in an efficient manner.Experience in Enhancing the ServiceNow functionality by customized JavaScript code to support new business needs.Experience in creating scripts like Client Scripts, Catalog Client Scripts, background script, Fix script, and UI Policies, UI action.Hands-on experience in Client and Server-side Scripting.Ability to communicate with technical individuals, including knowledge at a deep enough level to understand underlying technical concepts.Well-spoken in front of groups, including ability to prepare and make presentations to senior management.Required Skills and Qualifications:4-14 years of experience in ServiceNow ITSM development.Expertise in developing and managing application roadmaps for enhancements and development.Strong understanding of web applications, networks, protocols, and email.Excellent analytical and problem-solving skills.Ability to work collaboratively with cross-functional teams.Strong communication and presentation skills.Experience with ServiceNow technical configuration and development.Benefits:We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.Others:We strive to create a positive and inclusive work environment where employees feel valued and empowered to succeed.

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