Platform Support Specialist

5 days ago


malappuram, India beBeeTechnical Full time

As a Platform Support Specialist, you will be the primary point of contact for global traders utilizing our trading analytics platform.You will handle real-time user inquiries, troubleshoot technical issues, and ensure a seamless platform experience while working closely with our team.Key responsibilities include providing fast, accurate, and clear live chat support, assisting traders in navigating platform features and trade analytics, troubleshooting account setup, imports, and analytics workflows, identifying recurring technical issues, and resolving them using strong product knowledge.Familiarity with data handling and proficiency in troubleshooting and reasoning skills are highly desirable.



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