ITC Infotech | Property Management Specialist | gurugram
4 weeks ago
Opera PMS Consultant
Job Description
Job Description
The key responsibilities for the role include:
- Coordination and set-up of IT infrastructure for training and implementation of Opera Cloud across hotels
- Ensure maximum availability of Opera Cloud across existing hotels
- Trouble shooting Opera Cloud application for reported issues by users and provide L1 support
- Processing of relevant master data requests for Opera Cloud
- Tracking of all issues related to Opera Cloud and ensure speedy resolution
- Assess impact of any change in Opera Cloud and advise accordingly
- Assist in preparation of test cases for users to conduct UAT
- Comprehend and support Opera Cloud interface issues
- Coordination with IT Managers for Opera Cloud matters
- Drive and maintain excellent user satisfaction for Opera Cloud users
- Effectively ensuring IT compliances, IT continuity for Opera Cloud
- Ensuring effective documentation and recording test results for changes, upgrades & implementations
- Coordination with Oracle or other related vendor for gathering information about products
- Manage cross-functional links between supporting IT functions
- Rendering well-coordinated assistance towards IT related initiatives and projects
- Development of mechanisms and processes for minimal Opera Cloud disruption during fixes / upgrades and patch application
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gurugram, India ITC Infotech Full timeOpera PMS Consultant Job Description Job Description The key responsibilities for the role include: Coordination and set-up of IT infrastructure for training and implementation of Opera Cloud across hotels Ensure maximum availability of Opera Cloud across existing hotels Trouble shooting Opera Cloud application for reported issues by users and provide L1...
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Property Management Specialist
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Gurugram, India ITC Infotech Full timeOpera PMS ConsultantJob DescriptionJob DescriptionThe key responsibilities for the role include:Coordination and set-up of IT infrastructure for training and implementation of Opera Cloud across hotelsEnsure maximum availability of Opera Cloud across existing hotelsTrouble shooting Opera Cloud application for reported issues by users and provide L1...
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Property Management Specialist
4 weeks ago
Gurugram, India ITC Infotech Full timeOpera PMS ConsultantJob DescriptionJob DescriptionThe key responsibilities for the role include:Coordination and set-up of IT infrastructure for training and implementation of Opera Cloud across hotelsEnsure maximum availability of Opera Cloud across existing hotelsTrouble shooting Opera Cloud application for reported issues by users and provide L1...
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