Remote IT Support Technician

2 weeks ago

ahmedabad, India beBeeRemote Full time

Remote Support SpecialistAbout this Opportunity:We are seeking a skilled Remote Support Specialist to provide expert assistance with day-to-day application issues on various operating systems.Main Responsibilities:Desktop Management: Utilize excellent communication and troubleshooting skills to assist users with different OS platforms.Application Deployment: Possess experience with Application Deployment and Troubleshooting using deployment tools like SCCM, Altiris, or Marimba.Printer Management: Understand printer troubleshooting concepts.Antivirus Management: Have knowledge of antivirus policies, remediation, and vendor management.VPN Administration: Demonstrate good understanding of VPN concepts and troubleshooting techniques.Patching Concepts and Deployment Tools: Experience with patch management and deployment tools is essential.Deployment Tools: Familiarity with deployment tools is required.Vulnerabilities and Troubleshooting: Ability to identify and fix vulnerabilities and troubleshoot issues.Logical Thinker and Team Player: Must be able to think logically and work collaboratively as part of a team.Preferred Qualifications:Knowledge of MAC and iPad devices.Scripting Skills: Proficiency in Powershell Scripts, Vbscripts, and Batch Scripting.

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