IT Technician

1 day ago

Navrangpura Ahmedabad Gujarat, India Kalp Systems Full time

**Job Title: IT Support Technician**

**Department**: IT Support
**Reports To**: IT Manager / System Administrator
**Location**: Navrangpura, Ahmedabad
**Experience Required**: 1-2 Years
**Travel Requirement**: Must have own vehicle for site visits and field support
**Employment Type**: Full-Time

**Job Summary**

**Key Responsibilities**
- Provide support for desktops, laptops, network printers, and scanners.
- Perform OS installations (Windows 10/11), updates, and patch management.
- Troubleshoot software, hardware, and basic networking issues.
- Set up and maintain network printers and scanners.
- Perform basic network troubleshooting (IP, DNS, gateway, Wi-Fi, etc.).
- Monitor system health and report on antivirus and patching status.
- Maintain asset and support logs, update ticketing systems.
- Provide on-site support when required - own vehicle is mandatory.

**Required Skills and Qualifications**
- Diploma/Degree in IT, Computer Science, or related field.
- 1-2 years of experience in IT desktop support or helpdesk role.
- Strong knowledge of Windows OS, MS Office, and standard desktop hardware.
- Experience with antivirus installation and updates.
- Familiar with patch management tools or manual patching for desktops/laptops.
- Good verbal and written communication skills.
- Willingness to travel for on-site support (own vehicle required).

**Preferred**
- Exposure to ticketing systems (e.g., Freshdesk, Spiceworks, etc.).
- Basic knowledge of remote desktop tools like AnyDesk, TeamViewer, or RDP.
- Understanding of IT asset management and inventory practices.

Pay: ₹15,000.00 - ₹18,000.00 per month

Ability to commute/relocate:

- Navrangpura, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

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