Senior Customer Service Associate

2 weeks ago

Bengaluru, Karnataka, India AKASHICHEM Full time

Company Description

Akashichem Pvt Ltd is a growing company in the specialty chemicals and advanced materials industry, serving diverse sector.

We are committed to quality, innovation, and customer success, making us a trusted partner for high-performance solutions in India.

At Akashichem, we foster a collaborative and growth-oriented workplace, offering opportunities to learn, take ownership, and build a long-term career.

Role Description

This is a full-time on-site role for a Logistics Specialist located in Mumbai. The Logistics Specialist will be responsible for managing supply chain activities, handling export documentation, and ensuring compliance with international shipping regulations. The role involves coordinating with both internal teams and external partners to streamline logistics processes, providing excellent customer service, and utilizing analytical skills to optimize operations. Additionally, the Logistics Specialist will communicate effectively with stakeholders to resolve any logistics-related issues.

Qualifications

  • Strong Communication skills
  • Excellent Analytical Skills
  • Proven Customer Service abilities
  • Experience in Supply Chain Management
  • Knowledge of Export processes and regulations
  • Attention to detail and problem-solving skills
  • Proficiency in logistics software and tools
  • Bachelor's degree in Logistics, Supply Chain Management, Business, or related field preferred

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