Telecom Services Specialist

4 days ago

thane, India beBeeCareer Full time

Job Title: Assistant ManagerJob Description:We are seeking an experienced and results-driven Assistant Manager to join our team.Key Responsibilities:Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features or advanced solutions that meet their evolving needs.Upsell and cross-sell services such as data packages, cloud solutions, VoIP and managed services to existing customers.Build trust through proactive communication, understanding client requirements and offering tailored solutions that add value.Work closely with operations, technical and customer service teams to ensure smooth implementation of upgraded or additional services.Performance Metrics:Revenue growth;Customer retention;Conversion rates for upsell/cross-sell initiatives.Requirements:Monitor customer usage patterns and industry trends to design targeted offers and campaigns.Develop and execute strategies to improve customer engagement and loyalty.Collaborate with cross-functional teams to achieve business objectives.What We Offer:A competitive salary and benefits package;Ongoing training and development opportunities;A dynamic and supportive work environment.

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