IT Service Management Specialist
4 days ago
Job DescriptionThe IT Service Management specialist will be responsible for configuring and customizing various modules within the service management platform. Key responsibilities include automating workflows, implementing Service Level Agreements (SLAs) and integrating with other enterprise tools.Main ResponsibilitiesConfigure and maintain Incident, Problem, Change, Asset and Service Catalog modules to ensure seamless service delivery.Implement automation workflows and integrations with other enterprise tools to enhance operational efficiency.Process Optimization & GovernanceDesign and refine ITSM processes aligned with ITIL best practices to guarantee consistent service quality.Ensure compliance, consistency and continuous improvement across service management operations to meet business objectives.Stakeholder EngagementCollaborate with cross-functional teams to gather requirements and deliver scalable solutions that meet end-user needs.Provide training and support to internal teams on service management best practices and platform usage.Reporting & InsightsDevelop dashboards and reports to track key performance indicators, SLA adherence and service performance metrics.Analyze trends to identify improvement opportunities and reduce ticket resolution time through data-driven insights.Innovation & IntegrationExplore and implement new service features and third-party integrations to enhance platform capabilities and drive business value.Support initiatives around self-service, knowledge management and AI-driven support to improve overall customer experience.Requirements:Minimum 3-5 years of experience in ITSM roles, with at least 2 years hands-on experience in service management administration and configuration.Strong understanding of ITIL framework and service management principles to design and implement efficient processes.Experience with automation, scripting and API integrations within service management platforms to streamline operations.Excellent problem-solving, communication and stakeholder management skills to work effectively with cross-functional teams.
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Bengali Service Specialist
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thane, India beBeeCustomer Full timeLead Bengali Service ExpertPursue a challenging role as a key service specialist to deliver top-notch support to customers via calls, chats, and emails in Bengali and English.Effectively resolve customer inquiries and provide accurate solutions by utilizing comprehensive knowledge and analytical skills.Collaborate with internal teams to address complex...
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Thane, India N Human Resources & Management Systems Full timeJob Title: Lead Inside Sales Specialist – B2B (Female Only) Location: Thane – Manpada Work Mode: Work From Office Salary: Excellent / Best in Industry Job Summary: We are looking for a dynamic and self-driven B2B Inside Sales Specialist who can independently generate her own leads, manage calling data, and connect with corporate clients. The candidate...
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Field Sales Executive
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Lead Inside Sales Specialist – B2B
2 weeks ago
Thane, India N Human Resources & Management Systems Full timeJob Description Job Title: Lead Inside Sales Specialist – B2B (Female Only) Location: Thane – Manpada Work Mode: Work From Office Salary: Excellent / Best in Industry Job Summary: We are looking for a dynamic and self-driven B2B Inside Sales Specialist who can independently generate her own leads, manage calling data, and connect with corporate clients....
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Thane, India AICS Consultancy Service Pvt. Ltd Full timedear doctors,greeting from aics consultancy service pvt ltdconsultant radiologist doctor required in multi-super specialty hospital in pan india. location mumbai, nashik mp- eemuch ,burhanpurrudrapur , chamoli-uttarakhand rohtak hrqualification - md/dnb/dmrd/dmreexperience - 1-5 yrs. budget - negotiable or open to talk interested candidates can send their...
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thane, India beBeeIVRSpecialist Full timeWe're seeking an expert-level IVR and studio specialist to design, build, and optimize complex workflows for a leading financial-services call center.ResponsibilitiesCreate multi-level menu structures and dynamic routing solutions using Talkdesk Studio.Configure queues, skills, ring-groups, callback flows, SLAs, and automation for efficient call...
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Disease Management Specialist
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Destination Management Specialist
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thane, India beBeeManagement Full timeDestination Management SpecialistAbout the RoleThe Destination Management Specialist role is responsible for overseeing administrative and marketing operations effectively, maintaining accurate records of daily tasks, procuring and processing invoices for office supplies and facilities. Key responsibilities include:Managing destination operations,...
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Tendering Specialist
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Thane, India K Star Food and Hospitality Services Full timeJob Title: Tendering Specialist📍 Location: Thane (On-Site) 🏢 Company: K Star Food & Hospitality Services 💼 Employment Type: Full-Time 💰 Salary Range: ₹3,00,000 – ₹4,20,000 per annumCompany OverviewK Star Food & Hospitality Services is a leader in the food and hospitality industry with 25+ years of experience. We serve prestigious clients...
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Tendering Specialist
3 weeks ago
Thane, India K Star Food and Hospitality Services Full timeJob Title: Tendering Specialist📍 Location: Thane (On-Site) 🏢 Company: K Star Food & Hospitality Services 💼 Employment Type: Full-Time 💰 Salary Range: ₹3,00,000 – ₹4,20,000 per annumCompany OverviewK Star Food & Hospitality Services is a leader in the food and hospitality industry with 25+ years of experience. We serve prestigious clients...