Service Delivery Director
19 hours ago
Preferred locations: Hyderabad, Bangalore & Noida onlyThe Delivery Head is responsible for overseeing the end-to-end delivery of projects and services, ensuring client satisfaction, maintaining quality standards, and leading the delivery team. This role requires strategic planning, strong leadership, and excellent stakeholder management skills to drive operational excellence and business growth.Job Summary: The Delivery Head is responsible for overseeing the end-to-end delivery of projects and services, ensuring client satisfaction, maintaining quality standards, and leading the delivery team. This role requires strategic planning, strong leadership, and excellent stakeholder management skills to drive operational excellence and business growth.Key Responsibilities:Lead and manage the delivery teams to ensure timely and quality delivery of projects. Handled at least 200+ member team.Develop and implement delivery strategies aligned with organizational goals.Maintain strong relationships with clients, understanding their needs and ensuring high levels of satisfaction.Monitor project progress, manage risks, and resolve issues proactively.Ensure adherence to quality standards, processes, and compliance requirements.Collaborate with sales and business development teams to support new opportunities.Manage resource planning, capacity, and skill development within the delivery team.Drive continuous improvement initiatives to enhance delivery efficiency and effectiveness.Prepare and present delivery reports and dashboards to senior management.Qualifications & Skills:Proven experience in delivery management, preferably in [industry/sector].Strong leadership and team management skills.Excellent communication and stakeholder management abilities.Ability to handle multiple projects and prioritize effectively.Knowledge of project management methodologies and tools.Bachelor's degree in Business, Management, or related field; MBA preferred.
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Director - Service Delivery
3 days ago
Bangalore, Karnataka, India ANSR Global Corporation Full timeAbout ANSR Global Corporation ANSR is a market leader in enabling organizations to build manage and scale global teams through Global Capability Centers GCCs We provide full life-cycle services including GCC design set up and enabling operations For over 18 years companies cutting across size industry and markets have relied on ANSR s expertise to...
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Bangalore, India TECEZE Full timeService Delivery Manager — IT Infrastructure Services (Network · Cloud · Server · Storage · Telephony · Staffing · Digital Workplace) Function: Service Delivery Reports to: Head of Service Delivery/Operations Director Seniority: Hands-on Manager (player–coach) Team: Manages 2–5 Service Delivery Coordinators while also acting as an individual...
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Director-Delivery
1 week ago
bangalore, India Virtusa Full timeDirector-DeliveryAccount Growth: Identify and pursue opportunities to upsell or cross-sell additional IT services and solutions. Own the revenue and margin for the accounts and help to meet the target given by BU Head. Keep a close tracking on the numbers and work with BU finance team to get the number reflected in systemStrategic Planning: Work with clients...
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Service Delivery Manager
7 days ago
Bangalore, India TECEZE Full timeService Delivery Manager — IT Infrastructure Services (Network · Cloud · Server · Storage · Telephony · Staffing · Digital Workplace) Function: Service Delivery Reports to: Head of Service Delivery/Operations Director Seniority: Hands-on Manager (player–coach) Team: Manages 2–5 Service Delivery Coordinators while also acting as an individual...
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Manager Service Delivery
4 weeks ago
Bangalore, India ReSource Pro Full timeDear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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Manager Service Delivery
2 weeks ago
Bangalore, India ReSource Pro Full timeDear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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Director, Delivery Governance
18 hours ago
bangalore, India Salesforce Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
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bangalore, India Uniphore Full time15+ years of progressive experience defining enterprise architecture, mapping systems, creating actionable roadmaps, and delivering enterprise-scale applications, integrations, and cloud-centric solutions aligned with business objectives.Integration Platform as a Service (iPaaS) Expertise: Hands-on experience with platforms such as MuleSoft, Workato, or Dell...
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Director, Global Technical Services
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Bangalore, India Uniphore Full time15+ years of progressive experience defining enterprise architecture, mapping systems, creating actionable roadmaps, and delivering enterprise-scale applications, integrations, and cloud-centric solutions aligned with business objectives. Integration Platform as a Service (iPaaS) Expertise: Hands-on experience with platforms such as MuleSoft, Workato, or...