Director-Delivery
4 days ago
Director-DeliveryAccount Growth: Identify and pursue opportunities to upsell or cross-sell additional IT services and solutions. Own the revenue and margin for the accounts and help to meet the target given by BU Head. Keep a close tracking on the numbers and work with BU finance team to get the number reflected in systemStrategic Planning: Work with clients to understand their business objectives and align our services to support their goals. Own any new initiative that CSM brings to the table and work with service line leaders and drive to convert it to opportunityIssue Resolution: Proactively address client concerns, escalations, or service delivery issues in a timely manner.Reporting & Analysis: Provide regular account performance updates, service reports, and insights to both clients and internal teams.Collaboration: Liaise with technical teams to ensure accurate solution design, implementation, and support.Client Relationship Management: Develop strong, long-term relationships with key stakeholders within client organizations.Contract & Renewal Management: Manage renewals, agreements, and commercial terms in coordination with legal and finance teams.Team Leadership & Coordination: Lead internal account teams, including assigning responsibilities, coordinating activities, and ensuring team members are aligned on goals and deliverables.Performance Monitoring: Track internal team performance against SLAs and KPIs, and ensure accountability for service delivery excellence.Mentorship: Support the development and mentoring of junior team members or account coordinators involved in client support.About VirtusaTeamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Director of Performance
2 weeks ago
Bangalore, India Grid Dynamics Full timeTechnical Delivery Director Job Description Experience :15+yrs Bangalore (Only local candidates will be considered) A Technical Delivery Director with a development background is responsible for overseeing the successful delivery of complex technology projects. This role combines technical expertise with leadership skills to ensure that projects are...
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Director - Account Delivery Head (HLS)
1 week ago
bangalore, India Tredence Inc. Full timeRole Overview: We are looking for an experienced Account Delivery Head – Director level, to lead end-to-end delivery for strategic accounts in the Data Engineering and Analytics space. The ideal candidate should be a hands-on leader with deep technical knowledge in modern data platforms, strong client management skills, managing delivery quality and proven...
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Director, Delivery Mgmt
3 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Workday Functional Finance Delivery Lead
3 weeks ago
bangalore, India Huron Full timeWorkday Functional Finance Delivery Lead _Director Location: Preferred Bangalore or Noida Fulltime Job Description Summary: As a Director in the Workday team, you will be responsible for independently leading and driving Finance engagements, architecting solutions, and delivering results that exceed client expectations. You will collaborate with senior...
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Creative Director
1 week ago
bangalore, India ASSEMBLY Digital Commerce Full timeWe’re looking for a seasoned Creative Director to lead our design and creative production function — someone who blends strategic thinking, hands-on creative direction, and strong leadership to deliver world-class digital experiences. • Oversee end-to-end creative and design process • Review and approve key creative outputs before client delivery •...
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Director of Operations
2 weeks ago
bangalore, India Systal Technology Solutions Full timeAPAC Operations Director Bengaluru Competitive Salary & Benefits We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and...
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Director of Operations
1 week ago
Bangalore, India Systal Technology Solutions Full timeAPAC Operations Director Bengaluru Competitive Salary & Benefits We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and...
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Bangalore, India TECEZE Full timeService Delivery Manager — IT Infrastructure Services (Network · Cloud · Server · Storage · Telephony · Staffing · Digital Workplace) Function: Service Delivery Reports to: Head of Service Delivery/Operations Director Seniority: Hands-on Manager (player–coach) Team: Manages 2–5 Service Delivery Coordinators while also acting as an individual...
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Director of Operations
2 weeks ago
bangalore, India CCS Global Tech Full timeWe’re Hiring: Senior Manager / Director of Operations Location: Remote (Working EST hours: 6:30 PM – 3:30 AM IST) Company: CCS Global TechAre you a strategic business operations leader ready to drive excellence in IT Services & Staffing? We are seeking an experienced Senior Operations Manager / Director of Operations to lead and optimize internal...
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Director of Product Engineering
2 weeks ago
bangalore, India Antal International Full timeSummary role description: Hiring for a Director – Product Engineering for a fast-growing technology and clinical services provider. Company description: Our client is a leading healthcare solutions company supported by a major global investor. It provides a range of technology-driven and clinical services designed to enhance operational efficiency and care...