IT Service Delivery Manager

5 days ago

hubballi, India beBeeITService Full time

Job OverviewWe are seeking an experienced IT Service Management professional to lead our ITSM function. This role will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services.Main Responsibilities:Develop and execute strategies aligned with industry best practices (e.g., ITIL framework) to optimize IT service delivery and drive operational efficiency.Lead a team of professionals, ensuring alignment with organizational goals and priorities.Establish key performance indicators (KPIs), metrics, and benchmarks to assess ITSM performance and identify areas for improvement.Collaborate with stakeholders to understand service requirements and prioritize initiatives.Drive the adoption and compliance of processes across the organization, ensuring adherence to service level agreements (SLAs) and regulatory requirements.Implement and optimize ITSM tool (e.g., ServiceNow) to automate workflows and enhance the end-user experience.Provide strategic guidance on ITSM trends, technologies, and industry standards to drive innovation and cost-effective solutions.Manage vendor relationships, contracts, and SLAs for third-party service providers supporting ITSM operations.Develop resource allocation plans to support current and future operational needs.Prepare regular reports on ITSM performance, projects, and initiatives.About the RoleThis is a dynamic and challenging opportunity for a seasoned ITSM professional looking to make a significant impact in our organization.RequirementsTo succeed in this role, you will need:Strong leadership and management skills.Excellent communication and interpersonal skills.Ability to analyze complex problems and develop innovative solutions.Experience with ITIL framework and ITSM tools.Strategic thinking and business acumen.What We OfferIn return for your expertise and passion, we offer:A competitive salary and benefits package.A dynamic and supportive work environment.The opportunity to work with a talented team of professionals.How to ApplyIf you are a motivated and experienced ITSM professional looking for a new challenge, please submit your application.

  • IT Service Delivery Manager

    21 hours ago

    hubballi, India beBeeInformation Full time

    Job OverviewThis is a leadership position responsible for managing IT services, ensuring seamless delivery of technology solutions to support business objectives.Key Responsibilities:The successful candidate will oversee the development and implementation of IT strategies, manage budgets, and lead cross-functional teams.Technical Skills Required:Operating...

  • Business Service Delivery Director

    5 days ago

    hubballi, India beBeeCyber Full time

    Job Opportunity: Service Delivery LeadershipThe role of a Service Delivery Manager is pivotal in ensuring excellence in service assurance. This includes fostering key relationships, liaising with internal technical staff on behalf of the client, providing Cyber consultancy, and being application aware. Additionally, the successful candidate will assist in...

  • SAP S/4HANA Service Delivery Expert

    3 days ago

    hubballi, India beBeeServiceDelivery Full time

    Job TitleWe are seeking a skilled Service Delivery Expert to join our team in implementing and supporting Service Management processes in SAP S/4HANA. As a key member of our organization, you will be responsible for configuring and customizing S/4 Service Management modules, including Service Orders, Service Contracts, Service Billing, and Resource Planning.

  • IT Service Delivery Professional

    5 days ago

    hubballi, India beBeeService Full time

    IT Service Management Specialist Overview:The IT Service Management Specialist plays a pivotal role in ensuring the seamless operation of our managed services tool sets and associated processes.Daily operational support is provided, with ticket distribution carefully managed to guarantee timely handling of all client access management requests.This position...

  • IT Service Management Specialist

    5 days ago

    hubballi, India beBeeItsmspecialist Full time

    Job Title: ITSM SpecialistJob Description:Design and implement IT service management (ITSM) processes and procedures to align with ITIL best practices.Configure, customize, and maintain ITSM modules within the Freshservice platform.Key Responsibilities:Develop automation workflows and integrations with other enterprise tools to streamline IT...

  • Cyber Security Services Manager

    22 hours ago

    hubballi, India beBeecybersecurity Full time

    Job Title: Service Delivery LeaderJob DescriptionThe primary goal of this role is to oversee the delivery of exceptional service to customers, ensuring that their needs are met and exceeded.This includes managing key service delivery relationships, providing generalist cyber consultancy, and assisting with uncovering growth opportunities with clients through...

  • Cafe Service Leader

    3 days ago

    hubballi, India beBeeOperations Full time

    Cafe Operations ManagerThe primary objective of this role is to oversee the daily operations of a cafe, ensuring seamless service delivery to guests. Key Responsibilities: Greet and welcome guests upon arrival, escorting them to their tables and assisting with menu scanning. Enable efficient ordering by providing menus and attending to guest needs in a...

  • Senior Technical Delivery Engineer

    5 days ago

    hubballi, India beBeeTechnical Full time

    About the RoleWe're seeking a highly skilled engineer to deliver projects that improve service delivery. As a key member of our team, you will be responsible for owning and orchestrating the triage, investigation, and resolution of complex technical issues.

  • Program Delivery Specialist

    3 days ago

    hubballi, India beBeeManagement Full time

    About the Role:We are currently seeking a results-driven Learning Management System (LMS) Operations Specialist to oversee end-to-end program delivery and ensure timely execution of our online learning initiatives.Manage course readiness lifecycle, including setup, maintenance, and on-time launch schedules.Ensure alignment to defined standards and quality...

  • Innovative Solutions Delivery Leader

    5 days ago

    hubballi, India beBeeLeadership Full time

    Job DescriptionAn exciting opportunity has arisen for a skilled Program Manager to join our organization. As a Program Manager, you will play a key role in creating innovative solutions to deliver exceptional results and drive business excellence.In this role, you will be responsible for leading the development of new projects and initiatives that align with...