Cyber Security Services Manager

1 day ago

hubballi, India beBeecybersecurity Full time

Job Title: Service Delivery LeaderJob DescriptionThe primary goal of this role is to oversee the delivery of exceptional service to customers, ensuring that their needs are met and exceeded.This includes managing key service delivery relationships, providing generalist cyber consultancy, and assisting with uncovering growth opportunities with clients through new or product upgrades.The successful candidate will have a good balance between customer service, technical knowledge, and experience dealing with C-level executives.A strategic thinker with strong problem-solving skills, you will be responsible for leading incidents to resolution and collaborating with a multi-disciplined team to achieve results.Required Skills & QualificationsMinimum of 5 years' work experience in Service ManagementExperience in delivering Cyber SOC (Security Operation Centre) services is very importantExperienced working in an MSP environmentITIL Service Management accreditationProven experience with Incident responseStrong working knowledge of ITSM service delivery conceptsDemonstrated ability to position and present at a C-suite levelDemonstrated ability to lead and collaborate with a multi-disciplined teamStrategic thinking with a get-up-and-go attitudeA willingness to work and adapt to a fast-growing & changing environmentSelf-sufficiency and a high degree of autonomyAbility to work within a team and achieve results through othersAbility to influence external & internal stakeholders as part of a continuous improvement life cycle for customersBenefitsThis role offers the opportunity to work on challenging projects, develop your skills, and grow your career in a dynamic and supportive environment.As a key member of our team, you will have the chance to make a real impact and contribute to the success of our organization.OthersThis role is focused on delivering SOC service for our customers. Experience with SOC, SIEM, and understanding of Cyber security is very important for this role.

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