Senior Client Support Specialist
6 days ago
Job Title: Senior Customer Service RepresentativeJob Description:We are seeking a seasoned professional to provide exceptional customer service through various communication channels. This role involves handling customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction.Responsibilities:Customer Interaction: Develop strong relationships with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times.Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible while adhering to company policies and guidelines.Product Knowledge: Maintain in-depth understanding of products or services to answer customer queries and provide accurate recommendations.Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions.Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security.Continuous Improvement: Participate in ongoing training and development programs to enhance skills and knowledge, contributing to improving customer service processes.Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement.Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment.
-
Client Acquisition Specialist
6 days ago
thrissur, India beBeeClientAcquisition Full timeJob Title: Client Acquisition Specialist This position offers the opportunity to develop strong business relationships with clients and identify their staffing needs. You will provide strategic solutions by utilizing a consultative sales approach, focusing on building effective partnerships and driving growth through innovative recruitment techniques.Key...
-
L2 Support Specialist
6 days ago
thrissur, India beBeeSupport Full timeDear Candidate,We have an opening for a L2 Support Specialist role.GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview.Job Summary:As a Senior Service Desk Analyst, you will play a crucial role in handling L2 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the...
-
Customer Support Specialist
4 days ago
thrissur, India beBeeCustomerSupport Full timeAbout This RoleWe're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing support team, you will be responsible for providing exceptional service to our clients through various communication channels. Job Description:Handle customer inquiries and resolve issues in a timely and professional...
-
Support Specialist
4 days ago
thrissur, India beBeeTechnical Full timeTechnical Support RoleThis is an exciting opportunity to work as a technical support specialist, providing top-notch assistance to enterprise customers using our platform.Your primary focus will be on troubleshooting issues related to current configurations and resolving technical problems efficiently. You will serve as the primary escalation point for...
-
Business Central Expert Support Specialist
4 days ago
thrissur, India beBeeBusinessCentral Full timeBusiness Central Specialist OpportunitySikich seeks a seasoned Business Central professional to provide expert support and guidance to end-users. The ideal candidate will possess in-depth knowledge of Business Central, excellent problem-solving skills, and a deep understanding of finance, operations, and supply chain processes.About the RoleMentor and train...
-
Senior Payments Industry Expert
6 days ago
thrissur, India beBeeSpecialist Full timeKey Role:Senior 3D Secure Implementation SpecialistWe are seeking a highly skilled Senior 3D Secure Implementation Specialist to spearhead the successful implementation of end-to-end client projects, encompassing onboarding, integration, testing and go-live for 3DS solutions. The ideal candidate will possess in-depth knowledge of EMV 3DS 2.x protocols, PCI...
-
PDI Application Support Specialist
4 days ago
thrissur, India beBeeApplication Full timeJob OverviewWe are seeking a skilled PDI Application Support Specialist to provide top-notch support for our PDI applications across multiple retail locations.Main Responsibilities:Deliver expert-level support for PDI applications, ensuring seamless operations and prompt issue resolution.Maintain system performance, guaranteeing platform stability and...
-
Senior Client Manager
6 days ago
thrissur, India beBeeClientManager Full timeJob Overview:A senior-level professional responsible for managing multiple clients, driving campaign performance and optimization.Leads the management of a diverse portfolio of clientsStrategic oversight of bidding and budgeting processesEnhances and optimizes media campaigns to achieve business objectivesEvaluates industry best practices and implements...
-
Client Support Engineer
15 hours ago
Thrissur, Kerala, India Travidux Technologies Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 2,40,000 per yearCompany BriefTravidux is a software development company headquartered at Chalakudy in Thrissur district of Kerala and was incorporated in the year 2017. It was founded on the belief that machine learning and data science are the powerful sources of next-generation business. The blend of Innovation and advanced technology architect our robust product...
-
Client Relationship Manager
2 days ago
thrissur, India beBeeProject Full timeAbout the RoleThe Client Solutions Specialist will act as a single point of contact for clients, ensuring effective coordination and project execution.
