Customer Service Representative
3 days ago
Company Description
IRC India Limited, established in August 15, 1963, specializes in various logistics services including End to End Logistics Solutions, Freight Forwarding, Custom Clearance, and Specialized Transportation Solutions. The company is committed to safety, protection, care, efficiency, and speed in providing value-added logistics services to a diverse array of industries in New Delhi.
Role Description
This is a full-time on-site role for a Customer Service Representative - International Logistics at IRC Group in New Delhi. The role involves day-to-day tasks related to providing customer service, support, ensuring customer satisfaction, and enhancing customer experience.
Qualifications
Customer Service Representatives, Customer Support, and Customer Satisfaction skills
Customer Experience skills
Excellent communication and interpersonal skills
Problem-solving and conflict resolution abilities
Ability to work in a fast-paced environment
Knowledge of logistics and supply chain management is a plus
Fluency in multiple languages is an advantage
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