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Customer Service Representative

2 months ago


new delhi, India Byteseal Full time

Company DescriptionByteseal is a pioneer in biometrics tokenization, offering secure and efficient identity and access management solutions.Role DescriptionThis is a full-time hybrid role for a Customer Service Representative at Byteseal. The role is based in Pune with flexibility for some remote work. The Customer Service Representative will be responsible for ensuring customer satisfaction, providing support, and enhancing the overall customer experience.QualificationsCustomer Service Representatives and Customer Support skillsCustomer Satisfaction and Customer Experience skillsExcellent communication and interpersonal skillsProblem-solving and conflict resolution abilitiesAbility to work effectively in a team and independentlyExperience in the tech or biometrics industry is a plusMinimum of high school diploma; additional education or certifications in customer service is a plus