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Customer Service Representative

2 months ago


new delhi, India IRC Group Full time

Company Description

IRC India Limited, established in August 15, 1963, specializes in various logistics services including End to End Logistics Solutions, Freight Forwarding, Custom Clearance, and Specialized Transportation Solutions. The company is committed to safety, protection, care, efficiency, and speed in providing value-added logistics services to a diverse array of industries in New Delhi.


Role Description

This is a full-time on-site role for a Customer Service Representative - International Logistics at IRC Group in New Delhi. The role involves day-to-day tasks related to providing customer service, support, ensuring customer satisfaction, and enhancing customer experience.


Qualifications

  • Customer Service Representatives, Customer Support, and Customer Satisfaction skills
  • Customer Experience skills
  • Excellent communication and interpersonal skills
  • Problem-solving and conflict resolution abilities
  • Ability to work in a fast-paced environment
  • Knowledge of logistics and supply chain management is a plus
  • Fluency in multiple languages is an advantage