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Delivery Manager

2 months ago

bangalore, India Wipro Full time

Role : Delivery Manager

Experience: 7+ Years

Location: Bengaluru/Chennai/Hyderabad


Job description:

  • Must have BFSI domain Experience
  • Excellent written and oral communication skills, People management skills.
  • Should be capable of front-ending with customer.
  • Proactive, willing to learn and adapt quickly to changes.
  • Able to come with out of the box thinking.
  • Must be able to strategise things and come up with solutions / plans.
  • Excellent Team execution and demonstrating leadership.
  • Good ability to manage escalations and team conflicts.
  • Prior Project Management process experience will be desirable.


Job Role


  • As a Delivery Manager, you will be responsible for project management of BFSI projects
  • Bring in Value adds to the customers and thus enhance business through delivery-led-growth
  • You will be Responsible for
  • Project planning and Delivery
  • Customer interaction and management
  • Escalation handling and management with customers
  • KPIs management with team and customer
  • Risks Identification, Mitigation and Closure
  • Regular report preparation to customer and internal management
  • Handling meetings with the customer
  • RCA for any Escalations,
  • Managing project operational parameters
  • Customer POs generation and Invoicing
  • Quality Management
  • Team Performance and Knowledge management
  • People management
  • Attrition control