Customer Service Advocate

3 days ago


Malappuram, India beBeeTechnical Full time

Our company is seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and support via various digital channels.Key responsibilities include:Responding to customer inquiries in a timely and professional mannerResolving technical issues through troubleshooting and problem-solving skillsCommunicating complex technical information simply and effectivelyDeveloping a thorough understanding of software products and servicesFostering a positive customer experience through empathetic listening and tailored solutionsRequired skills and qualifications include:Fluency in EnglishComputer proficiencyAble to work night shiftsGood team player with strong analytical reasoning and problem-solving skillsContinuous learning aptitude and enthusiasm for technologyBenefits of working with us include:Opportunities for continuous learning and skill developmentA collaborative and dynamic work environmentThe chance to make a real impact on customers' livesIf you are a motivated and results-driven individual with a passion for customer satisfaction, we encourage you to apply for this exciting opportunity.Tech stacks: Java, Python, Linux Shell Scripting



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