Current jobs related to IT Incident Resolution Specialist - shimoga - beBeeProblemManager
-
Expert Incident Resolution Specialist
2 weeks ago
shimoga, India beBeeIncident Full timeIncident Management ExpertiseAs a seasoned professional in incident management, you will be the driving force behind exceptional support experiences that delight customers and deepen their loyalty.Key ResponsibilitiesLead high-impact incident response efforts, collaborating with diverse teams to drive incidents to resolution through timely and clear...
-
Major Incident Manager
2 weeks ago
Shimoga, India Cognizant Full timePosition Title: Major Incident Manager Grade: SA / M Job Overview The Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams. Key Responsibilities...
-
Technical Support Specialist
2 weeks ago
shimoga, India beBeetechnical Full timeJob Title: Technical Support SpecialistWe're seeking an experienced Technical Support Specialist to join our high-performing team. This is a unique opportunity to work with a global team of passionate payment and tech industry professionals.The software engineering team is responsible for the development, infrastructure, and customer experience that enables...
-
PDI Solutions Technical Specialist
2 weeks ago
shimoga, India beBeeApplication Full timeAbout this RoleWe are seeking a seasoned Application Support Specialist to provide comprehensive support for PDI solutions across multiple retail locations.This position involves collaborating with internal stakeholders and external vendors to ensure seamless business operations, resolving technical issues, and documenting fixes and SOPs.Provide advanced...
-
Hiring for Critical+Major Incident Manager
2 weeks ago
Shimoga, India Mount Talent Consulting Pvt Ltd. Full timeAbout the Company As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational...
-
Microsoft Dynamics Specialist
2 weeks ago
shimoga, India beBeeDynamics Full timeMicrosoft Dynamics SpecialistThe ideal candidate will provide comprehensive support, troubleshooting, and enhancements for Microsoft Dynamics 365 solutions and the Power Platform.This role involves collaborating with business stakeholders, internal teams, and vendors to ensure seamless system operations, timely resolution of incidents, and ongoing...
-
shimoga, India PineQ Lab Technology Full time• Looking for Senior Platform Support Specialist with 5+ years of Platform support Experience (Informatica / Informatica CDGC)• Monitor and maintain platform performance across production and staging environments.• Troubleshoot and resolve technical issues related to platform functionality, integrations, and user access.• Collaborate with...
-
IT Infrastructure Support Professional
7 days ago
shimoga, India beBeePlatform Full timeSenior Platform Support Specialist JobWe are seeking a seasoned IT professional to fill a critical role in our technical team.This position requires the ability to monitor and maintain platform performance across production and staging environments.Troubleshooting technical issues related to platform functionality, integrations, and user access is also an...
-
Expert Service Management Specialist
2 weeks ago
shimoga, India beBeeServiceManagement Full timeJob DescriptionThe IT Service Management (ITSM) specialist plays a crucial role in ensuring the effective operation of our organization's services.As an ITSM professional, you will be responsible for configuring, customizing, and maintaining various Freshservice modules, including Incident, Problem, Change, Asset, and Service Catalog. Your primary goal will...
-
Tech Support Specialist
2 weeks ago
shimoga, India beBeeSupport Full timeJob Title:Tech Support SpecialistAbout the Job:We're seeking a Tech Support Specialist to join our team. The successful candidate will provide technical assistance to users via various channels as first response.Key responsibilities include monitoring tools to ensure efficient service delivery, diagnosing and resolving incidents, and escalating unresolved...
IT Incident Resolution Specialist
2 weeks ago
Problem Manager Job DescriptionThe Problem Manager is a key member of the IT team, responsible for efficiently and effectively managing IT problems and incidents to minimize their impact on the organization. They identify root causes, implement preventive measures, and ensure a continuous improvement process within the IT service environment.Key responsibilities include:Quickly assessing and classifying incidents to determine their impact and urgencyIdentifying major incidents based on predefined criteriaCommunicating effectively with stakeholders, including senior management, technical teams, and end-usersMaintaining accurate records of all problem management activitiesTo succeed in this role, you'll need strong problem-solving skills, team collaboration and leadership abilities, and effective communication and stakeholder management skills.
