Hiring for Critical+Major Incident Manager
20 hours ago
About the Company As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. About the Role Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Responsibilities - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate training sessions to enhance team capabilities and knowledge sharing. - Monitor and analyze service performance metrics to identify areas for improvement. Qualifications 15 years full time education Required Skills - Proficiency in Critical Incident Management. - Strong understanding of IT service management frameworks such as ITIL. - Experience in incident response and problem resolution processes. - Ability to analyze and interpret service performance data. - Familiarity with service monitoring tools and technologies. Pls share your cv at
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Major Incident Manager
20 hours ago
Shimoga, India Cognizant Full timePosition Title: Major Incident Manager Grade: SA / M Job Overview The Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams. Key Responsibilities...
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Security Operations Center Analyst
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Shimoga, India Whatjobs IN C2 Full timeWho You’ll Work With We are seeking a highly motivated and proactive Security Operations Center (SOC) Analyst to join our dynamic, remote cybersecurity team. The ideal candidate is a critical thinker, self-starter, and driven professional with hands-on experience using Crowdstrike or other EDRs. You will play a critical role in monitoring, triaging, and...
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Hiring For Remote Opportunity- Sap Tsm Role
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Shimoga, India Vinebrook Technology Full timeResponsibilitiesOperations:- Communicate clearly with customers both in writing and over the phone- Perform mid-level and advanced troubleshooting of issues across the services provided by the Managed Services team- Engage directly with customers to review quality of service and provide monthly service overviews- Provide support to incident managers for...
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Servicenow Bangalore
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Shimoga, India Diverse Lynx Full timeHiring for ServiceNow Bangalore Key Responsibilities Design and develop custom ServiceNow applications modules and workflows Customize and configure out-of-the-box features such as Incident Problem Change Request CMDB etc Create and maintain Business Rules Client Scripts UI Policies Script Includes Workflows and Flow Designer elements Develop Service Catalog...
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Area Operations Manager
1 week ago
Shimoga, Karnataka, India Lenskart Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWe have immediate requirement for the position of Area Operations Manager in Mumbai/Nagpur/Goa Locations.Role: Area Operations ManagerDirect Reportees: Store ManagersInteractions: Internal and External Stakeholders.Description:You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best...
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Hiring for Automation Testing Experts
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Sales Manager
1 week ago
Shimoga, India CIEL HR Full timeHi Greetings of the Day We have a critical opening with our client for the Sales Manager role for Bangalore Location Experience 3-6 years - Work Form Office Payroll Company Name CIEL Mode of Employment Perm Notice Period Immediate 15 days 30 days Max Job description Responsibilities Reach out to leads and contracts which could include cold calling Identify...