ZixiSoft Technologies | Junior Desktop Support Executive

24 hours ago


hyderabad, India ZixiSoft Technologies Full time

Job Title: Junior Desktop Support Executive

Location: Abids, Hyderabad, Telangana, India

Job Type: Full-time, On-site

Salary Range: ₹1.8 LPA to ₹2.0 LPA

Work Timings: 9:30 AM to 7:30 PM

Working Conditions: Work from Office

Number of Openings: 5 openings available


Job Description:

We are seeking a motivated Junior Desktop Support Executive to join our team. The ideal candidate should have foundational knowledge in IT support, with skills in CCNA, MCSE, and Linux Administration. This role is perfect for individuals with 6 to 12 months of experience who are eager to expand their technical expertise while providing top-notch support to our internal teams and clients.


Key Responsibilities:

  • Provide first-level support for desktop and IT-related issues.
  • Install, configure, and troubleshoot desktop hardware and software.
  • Perform system maintenance, updates, and patch management for desktops.
  • Manage network connectivity issues, printers, and other peripheral devices.
  • Troubleshoot and resolve basic networking issues using CCNA skills.
  • Assist with Linux administration tasks, including system monitoring and configuration.
  • Collaborate with senior IT team members to resolve complex issues.
  • Document and maintain logs of IT issues and resolutions.
  • Provide excellent customer service to internal users and clients.


Qualifications:

  • 6 to 12 months of experience in desktop support or IT troubleshooting.
  • Knowledge of CCNA, MCSE, and Linux Administration.
  • Strong troubleshooting skills in both hardware and software.
  • Familiarity with network protocols and systems administration.
  • Ability to work independently and as part of a team.
  • Excellent communication and customer service skills.


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