Junior Desktop Support Executive

2 months ago


Hyderabad, India Sisco Jobs Full time

JobTitle: Junior Desktop SupportExecutive
Location:Hyderabad
Compensation:2.4 to 3.2 LPA
WorkTimings: 9:30 AM to 7:30PM
WorkingConditions: Work fromOffice
Number ofOpenings:5

KeyResponsibilities:

  • Providedaytoday technical support to office employees for desktop systemshardware software andperipherals.
  • Diagnose and resolvetechnical issues related to desktops laptops andprinters.
  • Assist in setting up useraccounts installing and configuringsystems.
  • Maintain networkconnectivity troubleshoot networkrelated issues and escalateunresolved issues to seniorteams.
  • Perform regular systemupdates software patches and preventive maintenance to ensuresystem integrity.
  • Collaborate withother IT team members to improve system security performance anduser experience.
  • Document technicalprocedures and resolutions for future reference and userguidance.
  • Assist in training userson new software and hardware implementations asrequired.

EssentialQualifications:

  • Bachelorsdegree in Computer Science Information Technology or a relatedfield.
  • 1 to 2 years of experience indesktop support IT helpdesk or a similarrole.

SkillsRequired:

  • TechnicalCertifications: CCNA MCSE Linux Administration(Mandatory)
  • Strong understanding ofdesktop and laptop hardware Windows OS andLinux.
  • Experience in troubleshootingnetwork issues including LAN/WAN and IPconfigurations.
  • Proficiency inresolving issues related to software installations printers andperipheral devices.
  • Goodcommunication skills to interact with nontechnicalusers.
  • Ability to work independentlyand within a team to resolve complex technicalproblems.

AdditionalRequirements:

  • Strongorganizational skills and attention todetail.
  • Ability to prioritize andmanage multiple tasksefficiently.
  • Willingness to learnand adapt to newtechnologies.
  • Customerfocusedattitude with strong problemsolvingabilities.


CCNA, MCSE, Linux Administration

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