Engagement Manager-Engagement Management-Engagement Manager

3 days ago


haryana, India EXL Full time

DescriptionKey Responsibilities:Leadership & Team ManagementLead, mentor, and develop a global team of 50+ catastrophe modelling and exposure management professionals.Foster a culture of performance, collaboration, and innovation within the team.Oversee workforce planning, capacity optimization, and skill development across multiple delivery locations.Champion continuous improvement and digital transformation initiatives across the function.Operational & BAU OversightOversee daily BAU delivery for catastrophe modelling and exposure management supporting NA and WW portfolios.Manage multi-LOB operations including Property, D&F, Marine, Cyber, and Specialty classes.Ensure SLAs, quality standards, and timeliness are consistently met.Oversee exposure data validation, aggregation, and model execution processes across all LOBs.Technical & Modelling ExpertiseLead the consistent application and governance of RMS and AIR catastrophe models across business units.Drive model validation, calibration, and testing to ensure accuracy and reliability of outputs.Collaborate with underwriting, actuarial, and reinsurance teams to interpret and communicate model results effectively.Lead initiatives to transform cat modelling processes using AI and automation, including: Automating exposure data ingestion, cleansing, and enrichment workflows.Applying AI/ML techniques for risk segmentation, pattern recognition, and model output optimization.Leveraging advanced analytics to enhance speed, accuracy, and decision support in modelling operations.Analytics, Reporting & ResearchOversee portfolio and management reporting (PML, AAL, RDS, and accumulations).Drive strategic exposure analytics and insights to support underwriting and portfolio strategy.Lead or support research initiatives on emerging perils, model enhancements, and vendor model comparisons.Ensure the accuracy and consistency of internal and external regulatory and rating agency reporting.Stakeholder Management & GovernanceAct as a trusted advisor and liaison between Exposure Management, Underwriting, Reinsurance, and Data & Analytics teams.Maintain governance frameworks covering data quality, modelling standards, SLAs, and process compliance.Drive operational excellence through automation, analytics, and data-led decision-making.Communicate portfolio risk insights and modelling outputs to senior leadership in clear, actionable formats.Required Qualifications & Experience:10–15+ years of experience in catastrophe modelling, exposure management, or risk analytics roles.Proven track record of leading large, multi-location teams (50+ professionals).Deep technical knowledge of RMS and AIR catastrophe models (certifications preferred).Experience across multiple LOBs including Property, D&F, Marine, Cyber, and Specialty.Strong expertise in model validation, data quality management, and exposure aggregation.Demonstrated experience in transforming cat modelling processes through AI, ML, and automation.Familiarity with Power BI, SQL, Python, R, or similar data analytics tools.Excellent stakeholder management, communication, and presentation skills. Core Skills & Competencies:Analytical mindset and strong problem-solving skillsLeadership & People ManagementCatastrophe Modelling (RMS / AIR) ExpertiseAI and Automation in Cat ModellingStakeholder Engagement & GovernanceStrategic Thinking & ExecutionData Analytics & VisualizationProcess Optimization & TransformationRisk and Business Acumen Education:Bachelor's or Master's degree in Statistics, Mathematics, Engineering, Data Science, or related disciplines.Professional certifications such as Certified Cat Modeller (RMS/AIR) or CCRA are desirable. Why Join Us:Lead one of the largest global cat modelling teams delivering high-impact analytical insightsOpportunity to drive digital transformation using AI, automation, and advanced analyticsCollaborate with senior business leaders to shape exposure management and risk strategy for global insurersWork in a dynamic, data-driven environment that values innovation and thought leadershipResponsibilitiesWe are seeking an accomplished Exposure Management and Catastrophe Modelling Lead to head the global catastrophe modelling and exposure analytics function within Commercial Specialty Insurance.The ideal candidate will have extensive experience managing large teams (50+ professionals) supporting North America (NA) and Worldwide (WW) catastrophe modelling and exposure management operations across multiple Lines of Business (LOBs) including Direct & Facultative (D&F), Marine, Cyber, Property, and Specialty.The role demands not only deep technical expertise in RMS and AIR models but also a strong strategic and transformation mindset — driving modernization of cat modelling through AI, data analytics, and automation. Qualifications10–15+ years of experience in catastrophe modelling, exposure management, or risk analytics roles.Proven track record of leading large, multi-location teams (50+ professionals).Deep technical knowledge of RMS and AIR catastrophe models (certifications preferred).Experience across multiple LOBs including Property, D&F, Marine, Cyber, and Specialty.Strong expertise in model validation, data quality management, and exposure aggregation.Demonstrated experience in transforming cat modelling processes through AI, ML, and automation.Familiarity with Power BI, SQL, Python, R, or similar data analytics tools.Excellent stakeholder management, communication, and presentation skills.


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