Support Team Leader Position

1 week ago

hyderabad, India beBeeLeadership Full time

Job Title: Customer Support Team Lead About the Role:We are seeking a seasoned professional to lead our customer support team. The ideal candidate will have extensive experience in managing teams, driving performance metrics, and maintaining strong relationships with colleagues and clients. Responsibilities:Manage a team of 15-30 associates to achieve high levels of performance and productivity.Develop and implement strategies to drive business growth and improve customer satisfaction.Collaborate with cross-functional teams to achieve shared goals and objectives.Identify and address areas for improvement within the team, ensuring continuous learning and development. Requirements:2-4 years of experience as a team leader or manager in a similar industry.Proven track record of achieving high levels of customer satisfaction and loyalty.Strong communication and interpersonal skills, with the ability to motivate and inspire team members.Ability to analyze complex problems and develop effective solutions.Regular degree (graduation) is compulsory. What We Offer:Hike up to 25% on current CTC.Opportunities for professional growth and development.A collaborative and dynamic work environment. How to Apply:Candidates who can join within 30 days will be given priority.

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