Team Leader

5 days ago

Hyderabad Bengaluru, India Airful Consulting LLP Full time

Job Description Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching toteam members, enabling consistent high performance delivery Identify performance related issues, develop an action plan for improvement andimplement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training Desired Skills: Associate's degree in related field with two to four years of relevant experience preferred Highly motivated individual with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team members multi-tasking, prioritization, and meeting timelines ofdeliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule

  • Team Leader

    2 weeks ago

    Hyderabad, Telangana, India Wsne Consulting Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Hiring Team Leader for Ad sales for leading MNCLocation: HyderabadExperience: 5-10 yearsShift: 6:30 PM- 3:30 AMshould have relevant experience into google ads sales operationsexcellent communication skillsshould be on paper Team leader

  • team leader

    7 days ago

    hyderabad, India Randstad Full time

    Pls find complete details :Job Title: Team Leader – Ice Cream Division Location: Hyderabad, TelanganaIndustry: FMCG / Dairy / Ice CreamDepartment: Sales & DistributionReports To: Area Sales Manager / Sales HeadJob Summary:We are seeking a motivated and proactive Team Leader to manage and grow our ice cream sales in Hyderabad. The ideal candidate...

  • Team Leader

    2 weeks ago

    Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are looking for a highly skilled and experienced Team Leader to join our team in Bengaluru. The ideal candidate will have 5-10 years of experience in a similar role, with excellent leadership skills and the ability to motivate and inspire teams.Roles and ResponsibilityLead and manage a team of customer support representatives to achieve high levels of...

  • Team Leader

    2 weeks ago

    Bengaluru, Karnataka, India Axcess Consultancy Services Full time ₹ 4,20,000 per year

    Team Leader - Need someone who has banking Exp as Team Leader + Graduate. Candidate should be preferably from Home Loan or insurance background. Salary up to 4.20 LPA Candidate should have Inbound customer service, ecommerce process or any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for...

  • Team Leader

    5 days ago

    Gachibowli, Hyderabad, Telangana, India White Horse Technology Full time

    Walk-In Interview – Team Leader (Telecalling / Sales / Immigration / Recruitment)Company: White Horse TechnologyGlobal Presence: INDIA, UK, USALocation: Gachibowli, HyderabadWe are hiring a Team Leader to guide, mentor, and supervise our telecalling team in delivering high-quality client support and maximizing conversions. Even if you don't have previous...

  • Team leader

    1 week ago

    Bengaluru, Karnataka, India Wayeva Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionWayeva is an edutech company transforming education through innovative technology solutions. Specializing in fields like AI, Data Science, and Cybersecurity, Wayeva equips learners and educators to excel in emerging, in-demand domains. By joining Wayeva, you become part of a team shaping the future of education while exploring exciting...

  • Team Leader

    6 days ago

    Bengaluru, Karnataka, India Manufacturing Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionManufacturing is the process of transforming raw materials, components, or parts into finished goods that meet customer requirements. It relies on a man-machine setup and a systematic division of labor to facilitate large-scale production. Manufacturing plays a vital role in delivering high-quality products efficiently and effectively to...

  • IT Team Leader

    2 days ago

    Bengaluru, Karnataka, India SolarEdge Technologies Full time

    Are you ready to power the future?At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making...

  • IT Team Leader

    2 days ago

    Bengaluru, Karnataka, India SolarEdge Full time

    Are you ready to power the future?At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making...

  • Team Leader

    6 days ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 40,00,000 - ₹ 1,00,00,000 per year

    About FirstsourceFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.We are trusted brand custodians...