Business Operations Specialist

2 days ago

guntur, India beBeeDataAnalysis Full time

Data AnalystThis role is responsible for supporting client business processes and operations activities to ensure timely and high-quality deliverables.The successful candidate will combine best-in-class operational and analytic skills with strong problem-solving and communication abilities to tackle operational and analytical business problems. The role involves collaborating with Senior Data Analyst & Operations Delivery Lead to deliver operational items.Key responsibilities include understanding and clearly communicating client business issues, operating business rules, data, and standard operating procedures.The ideal candidate will understand, execute, and suggest improvements to pre-defined operational processes.They will implement process improvements in operational processes and strive to identify such opportunities working with Senior Data Analyst & Operations Delivery Lead.Staying current on new tools, techniques, and working models to continually improve/enhance process and design for quick adoption is essential.Developing a strong understanding of operational processes, data, tools, and technology to effectively translate business to technology & vice versa.Becoming subject matter expert over a period of time and applying it to operational processes.Applying quality checks and validations on all deliverables and reporting back results to the Operations Delivery Lead.Executing defined operational models for our clients with standard operating procedures, quality assurance quality checks, governance criteria, roles, and responsibilities and assisting the Senior Data Analyst & Operations Delivery Lead to define newer more efficient models including detailed documentation.Coordinating with multiple stakeholders (could be in different time zones) of the operational process to ensure smooth delivery to client per pre-existing timelines.Assisting engineering team to implement new operational procedures and/or improvements to existing operational procedures by providing knowledge about operations and testing the modified procedures.Testing new/updated operational procedures to ensure fidelity.Coordinating multiple tasks to produce high-quality results.Working on multiple client tasks, strengthening analytic, task management, and communication skills.Collaborating with internal PMG teams to provide all-round value to the firm.Keeping track of unplanned internal & client tasks stemming from operational projects.Carrying out secondary research as needed.Investigating client questions related to operational deliveries, as needed.

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