Software Support Specialist

Job OverviewWe are seeking a highly skilled professional to join our Application Support team as a Senior Technical Specialist. The successful candidate will be responsible for delivering projects that enhance service delivery and providing primary support for escalated product issues.Deliver technical projects that improve the service delivery of our...

Company OverviewTeachEdison is an innovative Education Technology company specializing in developing high-performance software for educators. With a team of 11-50 employees, we are pioneering the creation of EdisonOS, a robust operating system designed to enhance knowledge commerce. Headquartered in Bangalore, TeachEdison operates within the Software...

Software Testing SpecialistWe are seeking a skilled Software Testing Specialist to join our team. In this role, you will be responsible for ensuring the quality of our software products.Create and execute detailed test plans, test cases, and regression suites.Develop and maintain automated tests for web applications, APIs, and integration...

Global Technical Support SpecialistWe are seeking a skilled Global Technical Support Specialist to provide exceptional support for our global SaaS products, enterprise applications, and IT systems. This long-term freelance role is ideal for professionals who excel at troubleshooting, customer interaction, application support, and technical analysis across...

Job OpportunityWe are seeking qualified professionals to fill two key roles in our customer support team: Voice Support Specialists and Email/Non-Voice Support Specialists.Voice Support Specialist: Handle inbound and outbound customer calls professionally, providing clear, polite, and accurate information to customers. Resolve issues efficiently, maintain...

Data Support SpecialistWe're seeking a highly skilled Data Support Specialist to join our team. As an escalation point for data ingestion, pipeline, and consumption issues, you will ensure high system stability through proactive monitoring and root-cause analysis.Your key responsibilities will include:Escalating complex technical issues related to data...

Key Role: Customer Support SpecialistThe customer support specialist role is crucial in delivering exceptional customer experiences and ensuring customer satisfaction with our platform.Key responsibilities include providing high-quality technical support through various channels, resolving complex technical queries, and assisting customers with...

Job Opportunity:We are seeking a skilled Technical Support Specialist to join our team.Role SummaryThis role involves providing level 1/2 technical support to clients via various communication channels.The successful candidate will engage with clients on troubleshooting sessions and lead incidents to resolution.They will work closely with engineering...

Job DescriptionWe are seeking a highly skilled Business Central Support Specialist to provide top-notch support to our end users.The ideal candidate will have extensive experience with Business Central, exceptional problem-solving skills, and a deep understanding of business processes across finance, operations, and supply chain.Provide expert support for...

Customer Support Specialists required for remote work. This contract position is ideal for individuals fluent in English, comfortable working night shifts, and capable of delivering high-quality support from home.Job DescriptionHandle inbound and outbound customer calls professionally, providing clear, polite, and accurate information to...