Customer Support
2 days ago
Company OverviewTeachEdison is an innovative Education Technology company dedicated to developing high performance software solutions for educators. Our flagship product, EdisonOS, is a comprehensive operating system designed for the knowledge commerce industry. With a dynamic team of 11-50 employees, TeachEdison aims to enhance the educational experience through cutting-edge technology. Headquartered in Bangalore, we are committed to driving success in the software development industry.Job OverviewWe are seeking a dedicated Junior Customer Support professional to join our team in Coimbatore. The role requires 1 to 3 years of relevant work experience in customer support and is a full-time position. As a Junior Customer Support representative, you will be the first point of contact for our clients, ensuring they receive exceptional service and support for our products.Qualifications and SkillsExcellent verbal and written communication skills, adaptable to different customer situations.Active Listening (Mandatory skill) to effectively understand customer needs and issues.Strong problem-solving skills, with the ability to think quickly and provide appropriate solutions.Conflict Resolution (Mandatory skill) capabilities to handle challenging situations calmly and effectively.Proficiency in using customer support software and tools to record and manage customer interactions efficiently.Communication (Mandatory skill) skills to explain complex technical concepts in simple terms to non-technical users.A detail-oriented mindset, ensuring accuracy in logging and resolving customer issues.An empathetic approach to customer service, understanding the importance of building positive relationships.Roles and ResponsibilitiesServe as the first point of contact for customers seeking assistance with product-related inquiries and issues.Identify and assess customers needs to achieve satisfaction, providing timely and accurate information.Handle customer complaints by providing appropriate solutions and alternatives promptly.Follow up with customers to ensure their technical issues are fully resolved.Maintain detailed records of customer interactions and process customer accounts using support system tools.Collaborate with internal teams to share insights and ensure continuous product improvement.Stay updated with industry knowledge to provide the best possible service to customers.Ensure customer feedback is captured and reported to improve the overall customer experience.
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Customer Service Assistant
2 weeks ago
Coimbatore, India V Support Solutions Full timeJob Title **:Customer Service Assistant - female** Qualification - Graduation or Post graduation Experience - Fresher / 0-1 year experience in customer support Location: Coimbatore, Palladam Age: Below 30 **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Speak with the employer** +91 9789519275
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Customer Support
1 day ago
Coimbatore, India TeachEdison Full timeCompany Overview TeachEdison is an innovative Education Technology company dedicated to developing high performance software solutions for educators. Our flagship product, EdisonOS, is a comprehensive operating system designed for the knowledge commerce industry. With a dynamic team of 11-50 employees, TeachEdison aims to enhance the educational experience...
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Customer Support
1 week ago
Coimbatore, Tamil Nadu, India TeachEdison Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany OverviewTeachEdison is an innovative Education Technology company dedicated to developing high performance software solutions for educators. Our flagship product, EdisonOS, is a comprehensive operating system designed for the knowledge commerce industry. With a dynamic team of 11-50 employees, TeachEdison aims to enhance the educational experience...
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Customer Support
3 days ago
Coimbatore, Tamil Nadu, India TeachEdison Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany OverviewTeachEdison is an innovative Education Technology company dedicated to developing high performance software solutions for educators. Our flagship product, EdisonOS, is a comprehensive operating system designed for the knowledge commerce industry. With a dynamic team of 11-50 employees, TeachEdison aims to enhance the educational experience...
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Customer Support
3 days ago
Coimbatore, Tamil Nadu, India TeachEdison Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany OverviewTeachEdison is an innovative Education Technology company specializing in creating high-performance software for educators. We are dedicated to enhancing knowledge commerce with our flagship product, EdisonOS, a powerful operating system designed to revolutionize the educational landscape. Based in Bangalore, our dynamic team of 11-50...
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Customer Support
1 week ago
Coimbatore, India GIANTECH Full timeFemale freshers wanted for Customer Support Domain. Immediate joiners preferred. Any Degree Can Apply. Location in and around Ganapathy coimbatore will be preferred. Knowledge in Tamil, English. **Salary**: ₹9,000.00 - ₹10,000.00 per month Schedule: - Day shift **Education**: - Diploma (preferred) **Experience**: - total work: 1 year...
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Customer Support
1 week ago
Coimbatore, India GIANTECH Full timeFemale freshers wanted for Customer Support Domain. Immediate joiners preferred. Any Degree Can Apply. Location in and around Ganapathy coimbatore will be preferred. Knowledge in Tamil, English. **Salary**: ₹9,000.00 - ₹10,000.00 per month Schedule: - Day shift **Education**: - Diploma (preferred) **Experience**: - total work: 1 year...
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Customer Support Executive
22 hours ago
Coimbatore, Tamil Nadu, India sarainfotech Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive, located in Coimbatore. The Customer Support Executive will be responsible for answering customer queries, providing online support, ensuring customer satisfaction, and delivering exceptional customer service. This role...
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Customer Support Executive
3 days ago
Coimbatore, India Bharathi Industries Full timeWe have an opening for the post of Operations and Customer Support. Location:Coimbatore. Qualification: computer science background Experience - Freshers or one year of experience **Urgent requirement for Hindi (Fluency) speaking profile** Job Description: Operations and Customer Support. The primary job of a customer support executive is to address...
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Customer Support Specialist
2 days ago
coimbatore, India TeachEdison Full timeCompany OverviewTeachEdison is an innovative Education Technology company specializing in developing high-performance software for educators. With a team of 11-50 employees, we are pioneering the creation of EdisonOS, a robust operating system designed to enhance knowledge commerce. Headquartered in Bangalore, TeachEdison operates within the Software...
