Current jobs related to Customer Support - Coimbatore - TeachEdison
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Customer Support
1 week ago
Coimbatore, Tamil Nadu, India TeachEdison Full time ₹ 2,50,000 - ₹ 5,00,000 per yearCompany OverviewTeachEdison is an innovative Education Technology company dedicated to developing high performance software solutions for educators. Our flagship product, EdisonOS, is a comprehensive operating system designed for the knowledge commerce industry. With a dynamic team of 11-50 employees, TeachEdison aims to enhance the educational experience...
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Customer Support
1 week ago
Coimbatore, Tamil Nadu, India TeachEdison Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany OverviewTeachEdison is an innovative Education Technology company specializing in creating high-performance software for educators. We are dedicated to enhancing knowledge commerce with our flagship product, EdisonOS, a powerful operating system designed to revolutionize the educational landscape. Based in Bangalore, our dynamic team of 11-50...
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Customer Support Executive
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Coimbatore, India Bharathi Industries Full timeWe have an opening for the post of Operations and Customer Support. Location:Coimbatore. Qualification: computer science background Experience - Freshers or one year of experience **Urgent requirement for Hindi (Fluency) speaking profile** Job Description: Operations and Customer Support. The primary job of a customer support executive is to address...
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Head customer support
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Coimbatore, India ICliniq Full timeRole OverviewWe are looking for an experienced Head of Customer Support to lead and scale our customer support, customer success, and doctor–patient relationship operations. The ideal candidate will have strong expertise in customer relationship management, service excellence, and support automation using AI tools. Experience in telemedicine or healthcare...
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Head Customer Support
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Coimbatore, India iCliniq Full timeRole OverviewWe are looking for an experienced Head of Customer Support to lead and scale our customer support, customer success, and doctor–patient relationship operations. The ideal candidate will have strong expertise in customer relationship management, service excellence, and support automation using AI tools. Experience in telemedicine or healthcare...
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Head Customer Support
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Coimbatore, India iCliniq Full timeRole OverviewWe are looking for an experienced Head of Customer Support to lead and scale our customer support, customer success, and doctor–patient relationship operations. The ideal candidate will have strong expertise in customer relationship management, service excellence, and support automation using AI tools. Experience in telemedicine or healthcare...
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Customer Support Executive
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Coimbatore, India The Stack Full timeCustomer Support ExecutiveLocation: Goa (Full-time, In-office)Company: The StackAbout The StackThe Stack is a venture backed efficacy-driven wellness brand built on clinical science, transparency, and global quality standards. We serve a discerning customer base that values credibility, clarity, and premium execution. As we scale, we are looking for Customer...
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Customer Support Executive
2 weeks ago
Coimbatore, India The Stack Full timeCustomer Support ExecutiveLocation: Goa (Full-time, In-office)Company: The StackAbout The StackThe Stack is a venture backed efficacy-driven wellness brand built on clinical science, transparency, and global quality standards. We serve a discerning customer base that values credibility, clarity, and premium execution. As we scale, we are looking for Customer...
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Head Customer Support
2 weeks ago
Coimbatore, India iCliniq Full timeRole Overview We are looking for an experienced Head of Customer Support to lead and scale our customer support, customer success, and doctor–patient relationship operations. The ideal candidate will have strong expertise in customer relationship management, service excellence, and support automation using AI tools. Experience in telemedicine or healthcare...
Customer Support
4 weeks ago
Company Overview TeachEdison is an innovative Education Technology company dedicated to developing high performance software solutions for educators. Our flagship product, EdisonOS, is a comprehensive operating system designed for the knowledge commerce industry. With a dynamic team of 11-50 employees, TeachEdison aims to enhance the educational experience through cutting-edge technology. Headquartered in Bangalore, we are committed to driving success in the software development industry. Job Overview We are seeking a dedicated Junior Customer Support professional to join our team in Coimbatore. The role requires 1 to 3 years of relevant work experience in customer support and is a full-time position. As a Junior Customer Support representative, you will be the first point of contact for our clients, ensuring they receive exceptional service and support for our products. Qualifications and Skills Excellent verbal and written communication skills, adaptable to different customer situations. Active Listening (Mandatory skill) to effectively understand customer needs and issues. Strong problem-solving skills, with the ability to think quickly and provide appropriate solutions. Conflict Resolution (Mandatory skill) capabilities to handle challenging situations calmly and effectively. Proficiency in using customer support software and tools to record and manage customer interactions efficiently. Communication (Mandatory skill) skills to explain complex technical concepts in simple terms to non-technical users. A detail-oriented mindset, ensuring accuracy in logging and resolving customer issues. An empathetic approach to customer service, understanding the importance of building positive relationships. Roles and Responsibilities Serve as the first point of contact for customers seeking assistance with product-related inquiries and issues. Identify and assess customers needs to achieve satisfaction, providing timely and accurate information. Handle customer complaints by providing appropriate solutions and alternatives promptly. Follow up with customers to ensure their technical issues are fully resolved. Maintain detailed records of customer interactions and process customer accounts using support system tools. Collaborate with internal teams to share insights and ensure continuous product improvement. Stay updated with industry knowledge to provide the best possible service to customers. Ensure customer feedback is captured and reported to improve the overall customer experience.
