Support Specialist
1 week ago
About the RoleFlowcall is an AI customer service platform (AI Agents + AI helpdesk/ticketing) helping D2C brands deliver exceptional support across various channels.We're looking for a Support Specialist to join our growing team. You'll help clients maximize their experience with our platform by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run smoothly.Key Responsibilities:Respond to client queries about product usage, features, and best practicesTroubleshoot issues clients face with AI agent performance and platform functionalityConfigure and fine-tune AI agents when they're not responding correctly or when clients escalateGuide clients through setup, onboarding, and ongoing platform optimizationDocument common issues and contribute to knowledge basesCollaborate with the product and engineering teams to flag bugs and suggest improvementsRequirements1-3 years of experience in customer service or client support, preferably in a SaaS environmentStrong written and verbal communication skillsAbility to understand technical products and explain them simply to clientsProblem-solving mindset with attention to detailComfortable working across multiple tools and communication channelsFamiliarity with CRM tools, ticketing systems, or helpdesk platforms preferredBenefitsA fast-paced startup environmentOpportunity to grow as the company scalesCollaborative, no-hierarchy culture
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Digital Marketing Specialist
2 weeks ago
Jaipur, Rajasthan, India And we support Full time ₹ 5,00,000 - ₹ 15,00,000 per yearOverview The Digital Marketing Specialist plays a critical role in developing and executing digital marketing strategies to enhance the online presence and visibility of the organization. This position is instrumental in driving brand awareness, increasing lead generation, and optimizing customer engagement through various digital channels. The Digital...
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IT Support Specialist
2 hours ago
Jaipur, Rajasthan, India First placement division Full timeJob Title: IT Support Specialist About the Role: We are looking for an IT professional to manage daily technical support, maintain systems and networks, and ensure smooth IT operations across the organization. Key Responsibilities: Provide hardware/software troubleshooting and user support Install, configure, and maintain laptops, printers, and IT devices...
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Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Customer Support Specialist
2 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Expert Senior Support Specialist
7 days ago
jaipur, India beBeeSenior Full timeSeeking a highly skilled Senior Support Specialist to provide expert functional and technical assistance, troubleshoot complex system issues, and contribute to the development of innovative solutions.Job ResponsibilitiesMentor junior support specialists to enhance their knowledge and skillsDeliver comprehensive support services for Business Central users,...
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Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
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Customer Support Specialist
3 weeks ago
Jaipur, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
