Customer Experience Specialist
1 week ago
Job OverviewWe are seeking a Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences through timely product delivery and prompt query resolutions.Ensure all customers receive seamless experiencesMaintain key performance indicators (KPIs) for timely deliveries and query resolutionsCollaborate with cross-functional teams to drive customer satisfaction and build efficient frameworks for maximum productivityBenchmark team performance on customer experience metricsResponsibilitiesConfirm COD orders and initiate NDR callingsResolve email and chat queries promptlyClose RTO cases and resolve social media queriesMaintain TAT for abandoned cart closuresIf you have a passion for delivering exceptional customer experiences and possess excellent communication skills, we encourage you to apply for this exciting opportunity.
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Digital Customer Experience Specialist
2 weeks ago
bharatpur, India beBeeCustomerSupport Full timeCX Specialist RoleIn this CX specialist role, you will be responsible for delivering exceptional customer support and technical assistance for our products.Handle service tickets via email, live chat, remote support, and phone calls for assigned regions.Process English tickets from CIS, India, and Southeast Asia regions.Support dental events and visits to...
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Customer Experience Specialist
2 weeks ago
bharatpur, India beBeeCustomer Full timeJob DescriptionWe're seeking an experienced customer service representative to join our team and support our growing client base.Respond to client queries about product usage, features, and best practicesTroubleshoot issues clients face with AI agent performance and platform functionalityConfigure and fine-tune AI agents when they're not responding correctly...
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Customer Support Specialist
4 days ago
bharatpur, India beBeeCustomerSupport Full timeCustomer Support SpecialistThe Customer Support Specialist plays a pivotal role in delivering exceptional customer experiences by providing timely and effective support through various communication channels.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a prompt manner.Provide accurate information regarding products,...
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Remote Customer Experience Specialist
1 week ago
bharatpur, India beBeeCustomerService Full timeJob Title: Customer Service RepresentativeLocation: Remote (India)We are seeking highly skilled and motivated individuals to join our virtual team as Customer Service Representatives.Key Responsibilities:Handle inbound/outbound calls and assist US-based customers with flight bookings, changes, and queries.Ensure excellent customer experience through clear...
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Reservations Customer Experience Specialist
1 week ago
bharatpur, India beBeeReservation Full timeWe are seeking an exceptional reservation professional to support a leading vacation rental company. This is a remote position based in India, requiring strong communication skills and a commitment to delivering outstanding guest experiences.If you are a customer-focused individual with the ability to engage confidently with US guests, we would love to hear...
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Remote Customer Support Specialist
1 week ago
bharatpur, India beBeeCustomerSupport Full timeRemote Customer Support OpportunitiesWe are seeking highly skilled and motivated Remote Customer Support Specialists to deliver exceptional service to our clients.Key Responsibilities:Provide world-class customer support via phone, responding to inquiries professionally and providing accurate information in a timely manner.Troubleshoot customer issues and...
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User Experience Support Specialist
2 weeks ago
bharatpur, India beBeeSupport Full timeJob Title: User Experience Support SpecialistAbout the Job:We are seeking a skilled User Experience Support Specialist to join our team. In this role, you will be responsible for providing remote technical support to end-users, troubleshooting application issues, and deploying applications across different operating systems.Key Responsibilities:The ideal...
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Customer Experience Ambassador
2 weeks ago
bharatpur, India beBeeCustomerService Full timeWe're seeking a dedicated individual to fill the role of Customer Service Representative.This is an exciting opportunity for someone who thrives in fast-paced environments and is passionate about delivering exceptional customer experiences.To succeed, you'll be responsible for providing top-notch support to customers via various channels. Key...
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bharatpur, India beBeeCustomerService Full timeAbout Our Customer Service RoleWe are seeking an ambitious and highly skilled customer service professional to manage daily customer requests through a shared mailbox and provide exceptional member support across multiple channels.Key Responsibilities:Effectively handle customer inquiries, complaints, and requests in a timely manner to ensure high levels of...
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User Experience Design Specialist
2 weeks ago
bharatpur, India beBeeDesign Full timeJob Title: User Experience Design SpecialistWe are seeking an experienced User Experience (UX) Design Specialist to lead our design team.• Conducting user research and analysis to identify business opportunities.• Collaborating with engineers and product managers to ensure seamless integration of designs.• Creating new visual designs for digital...