Customer Service Executive
1 day ago
Job Title: Customer Service Executive Location: Sonipat, Haryana / Hybrid Employment Type: Full-time Salary Range: ₹20,000 – ₹30,000 per month Company Website: About Us At Clumsy Bumsy, we craft fresh, healthy meals for cats — made with love, honesty, and a touch of chaos. Every order we deliver is backed by a team that truly cares about pets and their parents. Our customer service isn’t about scripts or tickets — it’s about empathy, quick thinking, and genuine connection. We’re looking for a Customer Service Executive who can represent our brand with warmth, clarity, and confidence. Someone who communicates beautifully in English, handles every query with patience, and ensures every pet parent walks away smiling. Key Responsibilities • Interact with customers through WhatsApp, email, and calls to resolve queries, manage orders, and provide accurate information about our products. • Respond promptly to customer messages, ensuring clarity, empathy, and a consistent brand tone. • Handle complaints and escalations professionally — identify root causes and coordinate with the operations and logistics teams for quick resolution. • Maintain proper records of customer interactions, feedback, and resolutions using CRM tools or spreadsheets. • Assist with customer feedback collection, subscription renewals, and follow-ups to enhance retention. • Coordinate with internal teams (production, logistics, and marketing) to ensure smooth post-purchase experience. • Share insights and recurring issues with the Head of Customer Success to improve systems and communication quality. • Continuously improve response quality and tone to align with Clumsy Bumsy’s friendly, transparent communication style. Key Requirements • Excellent spoken and written English communication skills — clear, polite, and confident. • 1–3 years of experience in customer service, preferably in a D2C or e-commerce brand. • Strong listening and problem-solving skills, with a calm and empathetic approach. • Good understanding of chat and email communication etiquette. • Comfortable working with Google Sheets, CRM tools, and WhatsApp Business. • Ability to multitask and manage priorities in a fast-paced environment. • A genuine pet lover who enjoys helping pet parents find the best for their cats
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Customer Service Executive
2 weeks ago
bangalore, India Policybazaar.com Full time______________________________________________________________________________________________ Policy Bazaar is Hiring for Customer Service Professionals Job Title:* Customer Service Executive Location:* Gurgaon Salary:* 2.5 - 4.0 LPA + Unlimited Incentives Company:* Policy Bazaar Job Summary:* Policy Bazaar is looking for highly motivated Customer Service...
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Customer Service Executive
2 weeks ago
bangalore, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEraLocation: Bhandup (Central Suburbs, Mumbai)Compensation: ₹30,000 per monthExperience Required: Minimum 2 years in customer service or client managementIndustry: InsurTech / Insurance ServicesAbout PolicyEraAt policyera.com, we are redefining how customers experience insurance. With a strong focus on transparency,...
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Customer Service Executive
2 weeks ago
bangalore, India Policy Era Insurance Broking Pvt Ltd Full timeCustomer Service Executive | PolicyEra Location: Bhandup (Central Suburbs, Mumbai) Compensation: ₹30,000 per month Experience Required: Minimum 2 years in customer service or client management Industry: InsurTech / Insurance Services About PolicyEra At policyera.com , we are redefining how customers experience insurance. With a strong focus on...
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Customer Service Executive
2 weeks ago
bangalore, India Policybazaar.com Full time______________________________________________________________________________________________Policy Bazaar is Hiring for Customer Service Professionals Job Title:* Customer Service ExecutiveLocation:* GurgaonSalary:* 2.5 - 4.0 LPA + Unlimited IncentivesCompany:* Policy BazaarJob Summary:*Policy Bazaar is looking for highly motivated Customer Service...
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Customer Service Executive
3 days ago
bangalore, India NSEG Pvt. Ltd. Full timeNSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...
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Customer Service Executive
3 weeks ago
Bangalore, India Go Nature Full timeLocation: Agra Experience Required: Minimum 0 to 1 Year Qualification: Bachelor's Degree (Any Discipline) Language: Fluent English (Verbal & Written) Employment Type: Full-time Salary: 10,000 - 20,000 per month (based on experience) Industry: Wellness and Fitness Services. Company Description: Go Nature is an online/offline holistic community focused on...
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Customer Service Manager
2 weeks ago
Bangalore, India HealthFab Full timeCompany Description Healthfab is a leading Startup brand specializing in reusable period panties and functional undergarments. We aim to revolutionize menstrual health and sustainable apparel categories. Over the last 5 years, we have made a strong presence in e-commerce backed by efficient marketing and our in-house manufacturing capabilities. Our flagship...
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Customer Service Manager
1 week ago
Bangalore, India HealthFab Full timeCompany Description Healthfab is a leading Startup brand specializing in reusable period panties and functional undergarments. We aim to revolutionize menstrual health and sustainable apparel categories. Over the last 5 years, we have made a strong presence in e-commerce backed by efficient marketing and our in-house manufacturing capabilities. Our flagship...
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Customer Service Specialist
2 weeks ago
bangalore, India Selections HR Services Private Limited Full timeAbout the RoleWe’re looking for a dedicated and customer-focused Customer Service Executive to join our team. In this role, you’ll be the first point of contact for our customers — providing timely, accurate, and empathetic support via phone and email.You’ll play a key part in ensuring every customer receives exceptional service and a positive...
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Customer Service Specialist
2 weeks ago
bangalore, India Selections HR Services Private Limited Full timeAbout the Role We’re looking for a dedicated and customer-focused Customer Service Executive to join our team. In this role, you’ll be the first point of contact for our customers — providing timely, accurate, and empathetic support via phone and email . You’ll play a key part in ensuring every customer receives exceptional service and a positive...
