Senior Manager Inside Sales

10 hours ago

pune district, India upGrad Full time

Senior Manager - Inside Sales is a strategic leadership role responsible for driving sales performance across their entire team while ensuring operational efficiency, process adherence, and team development. This role requires a seasoned leader with a keen focus on sales strategy, team management, and revenue growth. Key Responsibilities : Team Leadership & Development -- Conduct regular performance reviews, coaching, and development sessions with Sales Managers to ensure continuous improvement in sales processes and strategies - Mentor and develop high-potential team members, ensuring a strong leadership pipeline within the sales division Sales Strategy & Execution -- Collaborate with the leadership team to design and execute sales strategies that align with the company’s growth objectives - Drive revenue and admissions targets by creating a high-performance culture that fosters collaboration and excellence - Monitor key performance indicators (KPIs) for Sales Managers and their teams, ensuring monthly and quarterly targets are met or exceeded Operations & Process Management -- Implement sales processes, guidelines, and best practices to ensure operational efficiency and consistency across teams - Regularly review and optimize workflows, reporting tools, and sales technologies to improve the team's productivity and performance - Ensure accurate tracking and reporting of sales performance through the CRM system, ensuring all teams follow protocol Collaboration & Cross-Functional Interaction -- Work closely with the marketing, product, and customer success teams to create a seamless experience from lead generation to customer conversion and post-sales onboarding - Provide feedback to the product and marketing teams to drive course improvement and the development of new offerings based on customer insights - Participate in leadership meetings to share team performance updates, discuss challenges, and propose solutions Data-Driven Decision Making -- Analyze sales performance data and provide actionable insights to senior management - Use data to forecast sales performance, identify areas for growth, and develop strategies to improve conversion rates Ideal Candidate Profile: Education: Bachelor’s degree in any technical field Experience: Minimum of 7-10 years of experience in sales, with at least 5 years in a leadership role managing teams in a fast-paced, target-driven environment, preferably in EdTech or E-learning.

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