Tarsyer | Service Coordinator

1 day ago


india Tarsyer Full time

We are hiring an Support Coordinator to oversee the monitoring of deployed solutions at retail stores for our client. This role requires effective coordination with stakeholders to address and resolve issues promptly. The ideal candidate should possess strong communication skills, proficiency in Excel, and a proactive attitude to ensure seamless operations.


The job location is Wadala- Mumbai

Key Responsibilities

  • Monitor and manage the deployed solutions at the client’s retail stores, ensuring smooth functionality.
  • Act as the primary point of contact to coordinate with stakeholders for issue resolution.
  • Maintain accurate records of incidents, updates, and resolutions.
  • Provide timely updates to relevant stakeholders about the status of ongoing issues.
  • Analyze reports and logs to identify recurring issues and suggest improvements.
  • Collaborate with technical teams to ensure swift and effective troubleshooting.
  • Utilize knowledge of CCTV cameras and NVR/DVR systems to support technical troubleshooting (if applicable).

Qualifications and Skills

  • Experience: 3 months to 1 year of prior experience in a similar role is preferred.
  • Technical Knowledge: Basic understanding of CCTV cameras and NVR/DVR systems is an advantage.
  • Skills:
  • Strong proficiency in Excel for data management and reporting.
  • Excellent written and spoken communication skills in English and Hindi.
  • Strong coordination and organizational skills.
  • Other Requirements:
  • Immediate joiners are highly preferred.

Work Details

  • Type: Full-time, Onsite
  • Schedule: Monday to Friday (5-day work week)
  • Location: Wadala, New Cuffe Parade

Why Join Us?

  • Opportunity to work in a dynamic and supportive environment.
  • Hands-on exposure to operational and technical coordination at the client’s retail stores.
  • Grow your skills in communication, troubleshooting, and coordination.

If you are a detail-oriented individual with excellent communication skills and a willingness to learn, apply today

#OnsiteSupport #CoordinationJob #ExcelSkills #WadalaJobs



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