Technical Support Specialist
3 days ago
We're seeking an analytical professional to join our team in supporting the service industry through software solutions.They will be responsible for understanding complex technical issues and escalating them to engineering staff, ensuring seamless collaboration.The ideal candidate should possess advanced knowledge of mobile and web applications, allowing them to navigate and troubleshoot with ease.Excellent documentation skills are required to update technical documents accurately and efficiently.Effective communication is key as they will train customers on products via web conferencing, providing a personalized experience.In addition to customer support, they will assist sales teams by sending documentation and information, fostering strong relationships.A thorough understanding of Jira and Confluence for documenting purposes is essential.The successful candidate will provide top-notch technical support via phone and email, addressing customer queries promptly.Problem-solving skills will be utilized to resolve technical issues with company's products, ensuring customer satisfaction.Accurate processing and recording of support and training interactions will be crucial in maintaining a high level of service quality.Requirements:Previous experience in start-up environments will be highly valued.Tech-savvy individuals with a background in software industry A MUST, particularly those with ERP system knowledge.Proven analytical and problem-solving abilities, alongside adaptability, are essential for success in this role.Advanced knowledge of MS SQL and Excel, as well as database structure understanding, will be beneficial.Creating a comprehensive knowledge base using visual tools is also a desirable skillset.
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Technical Support Specialist
17 hours ago
Kolhapur, India beBeeCustomerSupport Full timeJob OverviewWe are seeking a Technical Support Specialist to join our team. The successful candidate will provide exceptional customer service, process orders, and manage service tickets with technical skills.Key Responsibilities:Respond to customer inquiries in a timely and accurate manner via ticketing systems.Analyze engineering drawings to process...
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Technical Support Specialist
3 days ago
kolhapur, India beBeeCustomerExperience Full timeAbout the Role:Customer experience specialists play a vital role in delivering exceptional support to customers.Key Responsibilities:Respond to customer inquiries via various channels, including email, live chat, and phone callsProcess English-language tickets from India, Southeast Asia, and CIS regionsSupport dental events and visits to local...
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Senior Technical Support Specialist
3 days ago
Kolhapur, India beBeeTechnical Full timeTechnical Support Specialist Job DescriptionWe are seeking a skilled professional to provide technical support for multiple modules in Supply Chain and Manufacturing domains.The successful candidate will be responsible for troubleshooting production issues across various Oracle EBS layers, implementing effective resolutions, and managing issue resolutions...
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Kolhapur, India beBeeTechnical Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance and support to customers using the Talkdesk platform.The ideal candidate will have a strong understanding of contact center solutions, unified communications, and SaaS...
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Expert BC Technical Support Specialist
3 days ago
Kolhapur, India beBeeDynamics Full timeBusiness Central Support SpecialistWe are seeking a highly skilled Business Central Support Specialist to join our team. This individual will provide functional and technical support to end-users, troubleshoot system issues, and assist with system enhancements.About the RoleThis is an exciting opportunity for a professional with hands-on experience in...
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Software Technical Support Specialist
3 days ago
Kolhapur, India beBeeTroubleshooter Full timeTechnical Support Engineer RoleIn this position, you will work closely with the Client Success team to provide Tier-2 client support for software technical issues. You will communicate and coordinate feedback and inputs to the development team, mostly based in India.Key Responsibilities:Provide technical support to internal and external users, including...
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T24 Technical Support Specialist
3 days ago
Kolhapur, India beBeeSystemAdministrator Full timeTechnical Support SpecialistWe are seeking a skilled professional to provide technical support and troubleshooting for T24 COB processes. The successful candidate will be responsible for ensuring timely and accurate processing of transactions and resolving COB-related issues.Key Responsibilities:Provide technical support and troubleshooting for T24 COB...
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Customer Support Specialist
3 days ago
Kolhapur, India beBeeCustomerSupport Full timeJob TitleWe are seeking a highly skilled Customer Support Specialist to join our team.The ideal candidate will be responsible for providing top-notch customer support by addressing inquiries, resolving issues, and ensuring a positive experience. This role involves communication via phone, email, chat, or in-person, requiring strong problem-solving skills and...
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Dedicated Technical Support Specialist
3 days ago
Kolhapur, India beBeeTechnical Full timeJob Opportunity:Desktop Engineering SupportWe are seeking a highly skilled Desktop Engineering Support professional to play a key role in our organization.Investigate systemic issues affecting end-user experience and implement solutions to boost productivity.Collaborate with business partners to understand needs and pain points.The successful candidate will...
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**Global SaaS Product Support Specialist**
3 days ago
Kolhapur, India beBeeTechnical Full time**Technical Support Specialist Role**We are seeking highly skilled professionals to support global SaaS products, enterprise applications, and IT systems. This long-term freelance opportunity is ideal for individuals who excel at troubleshooting, customer interaction, application support, and technical analysis across multiple environments.**Engagement...
