Software Technical Support Specialist
3 days ago
Technical Support Engineer RoleIn this position, you will work closely with the Client Success team to provide Tier-2 client support for software technical issues. You will communicate and coordinate feedback and inputs to the development team, mostly based in India.Key Responsibilities:Provide technical support to internal and external users, including customer service teams, clients, and partners.Communicate and coordinate feedback and inputs to the development team.Assist QA lead with QA activities.Troubleshoot technical issues with minimal support from the development team.Speak to internal and external customers to quickly get to the root of their problem.Propose workarounds to customers when the fix will take time to be released.Provide timely and accurate customer feedback.Follow up with clients to ensure the problem is resolved.Support the roll-out of new applications.Provide support in the form of procedural documentation.Manage multiple cases at one time.Test and evaluate new releases.Propose new ideas and out-of-the-box solutions for a smooth operational process.
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Technical Support Specialist
20 hours ago
Kolhapur, India beBeeCustomerSupport Full timeJob OverviewWe are seeking a Technical Support Specialist to join our team. The successful candidate will provide exceptional customer service, process orders, and manage service tickets with technical skills.Key Responsibilities:Respond to customer inquiries in a timely and accurate manner via ticketing systems.Analyze engineering drawings to process...
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Technical Support Specialist
3 days ago
kolhapur, India beBeeCustomerExperience Full timeAbout the Role:Customer experience specialists play a vital role in delivering exceptional support to customers.Key Responsibilities:Respond to customer inquiries via various channels, including email, live chat, and phone callsProcess English-language tickets from India, Southeast Asia, and CIS regionsSupport dental events and visits to local...
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Senior Technical Support Specialist
3 days ago
Kolhapur, India beBeeTechnical Full timeTechnical Support Specialist Job DescriptionWe are seeking a skilled professional to provide technical support for multiple modules in Supply Chain and Manufacturing domains.The successful candidate will be responsible for troubleshooting production issues across various Oracle EBS layers, implementing effective resolutions, and managing issue resolutions...
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Technical Support Specialist
3 days ago
Kolhapur, India beBeeAnalytical Full timeWe're seeking an analytical professional to join our team in supporting the service industry through software solutions.They will be responsible for understanding complex technical issues and escalating them to engineering staff, ensuring seamless collaboration.The ideal candidate should possess advanced knowledge of mobile and web applications, allowing...
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Kolhapur, India beBeeTechnical Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance and support to customers using the Talkdesk platform.The ideal candidate will have a strong understanding of contact center solutions, unified communications, and SaaS...
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Expert BC Technical Support Specialist
3 days ago
Kolhapur, India beBeeDynamics Full timeBusiness Central Support SpecialistWe are seeking a highly skilled Business Central Support Specialist to join our team. This individual will provide functional and technical support to end-users, troubleshoot system issues, and assist with system enhancements.About the RoleThis is an exciting opportunity for a professional with hands-on experience in...
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**Global SaaS Product Support Specialist**
3 days ago
Kolhapur, India beBeeTechnical Full time**Technical Support Specialist Role**We are seeking highly skilled professionals to support global SaaS products, enterprise applications, and IT systems. This long-term freelance opportunity is ideal for individuals who excel at troubleshooting, customer interaction, application support, and technical analysis across multiple environments.**Engagement...
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IT Support Specialist
22 hours ago
Kolhapur, India beBeeSupport Full timeJob Title: IT Support SpecialistKey Responsibilities:Provide timely and effective support to end-users via various communication channels.Qualify and prioritize tickets for remediation, ensuring seamless resolution of issues.Collaborate with cross-functional teams to resolve complex technical problems.Develop strong relationships with customers through...
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T24 Technical Support Specialist
3 days ago
Kolhapur, India beBeeSystemAdministrator Full timeTechnical Support SpecialistWe are seeking a skilled professional to provide technical support and troubleshooting for T24 COB processes. The successful candidate will be responsible for ensuring timely and accurate processing of transactions and resolving COB-related issues.Key Responsibilities:Provide technical support and troubleshooting for T24 COB...
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Kolhapur, India beBeeQuality Full timeJob Title: Mobile Software Quality Assurance SpecialistWe are seeking an experienced software quality assurance specialist to ensure the quality and reliability of mobile SDKs, web SDKs, and analytics services. You will design and execute comprehensive testing strategies, including automation, to maintain exceptional standards for data collection and...