Customer Support Specialist
3 days ago
Job TitleWe are seeking a highly skilled Customer Support Specialist to join our team.The ideal candidate will be responsible for providing top-notch customer support by addressing inquiries, resolving issues, and ensuring a positive experience. This role involves communication via phone, email, chat, or in-person, requiring strong problem-solving skills and professionalism.Respond to customer inquiries in a timely manner via phone, email, or chat.Provide accurate information regarding products, services, and policies.Handle customer complaints and provide suitable solutions.Identify customer needs and offer the best possible resolution.Elevate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.ResponsibilitiesMaintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate reports as needed.Stay informed about company products, services, and new launches.Understand and communicate company policies clearly to customers.RequirementsHigh school diploma or equivalent; associate degree preferred.Strong verbal and written communication skills.Ability to multitask, prioritize, and manage time effectively.Familiarity with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-focused mindset.About the RoleThis is an exciting opportunity to join our dynamic team and contribute to delivering exceptional customer service. If you have a passion for helping others and are committed to excellence, we encourage you to apply.
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Kolhapur, India beBeeTechnical Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance and support to customers using the Talkdesk platform.The ideal candidate will have a strong understanding of contact center solutions, unified communications, and SaaS...
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Technical Support Specialist
24 hours ago
Kolhapur, India beBeeCustomerSupport Full timeJob OverviewWe are seeking a Technical Support Specialist to join our team. The successful candidate will provide exceptional customer service, process orders, and manage service tickets with technical skills.Key Responsibilities:Respond to customer inquiries in a timely and accurate manner via ticketing systems.Analyze engineering drawings to process...
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Technical Support Specialist
3 days ago
kolhapur, India beBeeCustomerExperience Full timeAbout the Role:Customer experience specialists play a vital role in delivering exceptional support to customers.Key Responsibilities:Respond to customer inquiries via various channels, including email, live chat, and phone callsProcess English-language tickets from India, Southeast Asia, and CIS regionsSupport dental events and visits to local...
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Customer Service Specialist
3 days ago
Kolhapur, India beBeeCustomerService Full timeWe are seeking a dedicated Customer Service Specialist to join our team.About the RoleThe successful candidate will have a passion for delivering exceptional customer experiences and providing timely resolutions to customer inquiries.Key ResponsibilitiesRespond to customer emails, chats, and phone calls in a fast-paced environment with strong multitasking...
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Remote Customer Support Professional
3 days ago
Kolhapur, India beBeeElectronics Full timeJob OverviewWe are seeking a skilled Online Support Specialist to provide high-quality technical assistance to our customers.The ideal candidate will have a strong understanding of power electronics, solar inverters, and PV module fundamentals.Key Responsibilities:Provide timely updates on customer complaints via designated systems.Conduct periodic product...
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Kolhapur, India House Of Luma Full timeJob Title: Customer Support Specialist – E-commerce Marketplaces (German Market)Location: RemoteEngagement: Consultant ContractualCompany: House of LumaBudget: ₹30,000 / month (non-negotiable)We are seeking a Customer Support Specialist to develop and manage the customer support experience for our German-speaking marketplaces. This role will be...
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Kolhapur, India House Of Luma Full timeJob Title: Customer Support Specialist – E-commerce Marketplaces (German Market)Location: RemoteEngagement: Consultant ContractualCompany: House of LumaBudget: ₹30,000 / month (non-negotiable)We are seeking a Customer Support Specialist to develop and manage the customer support experience for our German-speaking marketplaces. This role will be...
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Senior Technical Support Specialist
3 days ago
Kolhapur, India beBeeTechnical Full timeTechnical Support Specialist Job DescriptionWe are seeking a skilled professional to provide technical support for multiple modules in Supply Chain and Manufacturing domains.The successful candidate will be responsible for troubleshooting production issues across various Oracle EBS layers, implementing effective resolutions, and managing issue resolutions...
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Remote voice
2 weeks ago
Kolhapur, India SYGNEXT Full timeRemote Voice & Non-Voice Support Specialists (Night Shift | Contract) Location: Work From Anywhere (100% Remote) Work Timing: 09:00 PM – 06:00 AM IST (US Business Hours) Contract Role | Hourly Pay | Immediate Hiring >>>>> Follow Sygnext Company page for regular updates. About Sygnext Our mission is to empower individuals, organizations, and communities to...
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IT Support Specialist
1 day ago
Kolhapur, India beBeeSupport Full timeJob Title: IT Support SpecialistKey Responsibilities:Provide timely and effective support to end-users via various communication channels.Qualify and prioritize tickets for remediation, ensuring seamless resolution of issues.Collaborate with cross-functional teams to resolve complex technical problems.Develop strong relationships with customers through...
