Global Leader for Strategic Partnerships

Job OverviewWe are seeking an experienced professional to fill the role of Global Lead for Microsoft Partner.About the RoleThe successful candidate will be responsible for overseeing ALIANDO's partner program orchestration and management in relation to its strategic alliance with Microsoft.This includes owning access management, commercial marketplace solution management, lead tracking, referral submissions, claim submissions, incentives and earnings tracking, revenue and earnings pacing, Azure revenue tracking, issue resolution, and serving as a trusted advisor to management.The ideal candidate will have a proven track record of assessing, managing, and owning complex partner programs at an organizational level.A proficient understanding of how Microsoft's partner programs are executed is essential, along with experience working for a global system integrator (GSI) with exposure to complex partner programs, incentives, and investment programs from top-tier software companies—ideally Microsoft.Key ResponsibilitiesOwning ALIANDO's Partner Program orchestration and management in relation to its strategic Alliance with MicrosoftServing as global lead for administration of Microsoft Partner CenterAccess management (in partnership with Technology), AOBO and other customer access relationshipsCommercial marketplace solution management (listings, readiness, health, and conversion)Lead tracking & referral submissions in partnership with Sales leadership; lead flow routing, SLAs, and data quality;Claim submissions in partnership with Marketing; Incentives and Earnings tracking in partnership with Finance; revenue and earnings pacing vs. planAzure revenue tracking and revenue recognition stewardship (PAL and CPOR, plus others as needed)Issue resolution, access requests, and ad hoc queries from the global businessServing as a trusted advisor to management, providing insights and recommendations on Partner Center benefits, co-sell motions, incentives, marketplace GTM, and other Microsoft partner programsCoordination with Microsoft Advanced Specialization processes with the ALIANDO PMOMaintenance of executive-ready dashboards for reporting and analytics enablementProgram knowledge ownership: Monitoring and interpreting program changes, publishing internal updates and playbooksEnablement & upskilling: Leading ongoing enablement on certifications vs. designations, competency gaps, renewal risks, and uplift plansAnalysis & business insights: Analyzing trends, top deals, pipeline velocity, co-sell accept/convert rates, win rates, incentives leakage/disputes, and other metricsProcess excellence: Driving continuous process improvement and automation across Partner Center operationsCollaboration with Microsoft Alliance teams and the Partner Development Manager on strategic projects and initiativesRequirementsA proficient understanding of how Microsoft's partner programs are executed and a track record of assessing, managing, and owning such programs at an organizational levelExperience working for a global system integrator (GSI) with exposure to complex partner programs, incentives, and investment programs from top-tier software companies—ideally MicrosoftProven ability to contribute to teams to operationalize complex partner program requirements, processes, reporting, compliance, and portal managementAbility to leverage program knowledge to advise senior business leaders on maximizing benefits and minimizing risksStrong English speaking, influencing, and communication skills; enthusiastic, curious, high-energy individual who uses a thought leadership approachWorking knowledge of Microsoft products and technologiesExposure to continuous process improvement and automation (process mapping, documentation, internal audit preparation, facing audits, etc.)Direct experience managing PAL/CPOR revenue recognition, incentives/earnings claims, and commercial marketplace listingsExperience aligning with Marketing and Sales on lead routing, attribution, and funnel reporting; ability to establish and manage lead SLAs and maintain data qualityExperience building or maintaining executive dashboards and reports (Excel/Power BI) for CPOR/PAL/ACR, co-sell pipeline, incentives, and claimsWhat We OfferALIANDO offers competitive pay and comprehensive employee benefits, including health insurance, fitness allowances, work-from-home allowances, paid maternity and parental leave, and generous PTO.We foster a culture of inclusion and fairness where diverse interests, experiences, and backgrounds are celebrated.We strive to empower and unleash the potential of everyone to ensure that every employee has a path to success.We're an equal-opportunity employer committed to Diversity, Inclusion & Belonging.