Service Desk Specialist

1 week ago

kollam, India beBeeCustomer Full time

Job Summary: We are seeking a skilled Service Desk professional to provide top-notch technical support to our end-users. The successful candidate will be the primary point of contact for users, qualifying and opening tickets for resolution, and managing a variety of complex technical tasks.Troubleshoot technical issues via phone, chat, or self-service ticketsQualify and open tickets for resolution of eventsTriage tickets to respective teamsProvide regular updates and follow-ups on tickets in the queueManage a variety of technically complicated tasks effectivelyRequired Skills and Qualifications:Demonstrate expertise in troubleshooting email flow issues, both internal and externalProvide end-user support, including OS troubleshooting and basic software troubleshooting (MS office, Messengers, outlook, etc.)Display high-level customer relationship skills, including effective email etiquetteShow good communication skills, follow-up skills, and willingness to work in rotational shiftsKey Responsibilities:Technical Support: Provide expert technical assistance to end-users, resolving issues efficiently and effectivelyTicket Management: Manage a high volume of tickets, triaging them to respective teams and providing regular updates and follow-upsCommunication: Develop strong relationships with customers, responding promptly to their needs and concernsWhat We Offer:A dynamic and supportive work environmentOngoing training and development opportunitiesA competitive salary and benefits package

  • Service Desk Lead

    2 weeks ago

    kollam, India beBeeSupport Full time

    Job Title: Support SpecialistWe are seeking a skilled and detail-oriented Support Specialist to join our team.The ideal candidate will have excellent communication skills, be able to work independently, and have a strong understanding of technical support principles.Key Responsibilities: Handle incoming requests for technical support via phone, email, or web...

  • IT Service Delivery Specialist

    2 weeks ago

    kollam, India beBeeServiceDelivery Full time

    Job Title: IT Service Delivery SpecialistThe IT Service Delivery Specialist is responsible for providing timely and effective support to our clients.This includes managing ticket distribution, ensuring all client access management requests are handled on time, and providing Subject Matter Expert (SME) support for the ITSM ticketing system.The specialist will...

  • Front Desk Executive

    2 weeks ago

    Kollam, KL, IN Cosderma Clinic Full time

    Job Title Front Desk Executive Report to Clinic Manager Job Summary The Front Desk Receptionist is the first point of contact for patients and visitors They are responsible for providing exceptional customer service managing patient flow and performing administrative tasks to ensure the smooth operation of the clinic Key Responsibilities 1 Greet patients...

  • Service Development Manager

    1 day ago

    kollam, India beBeeSolution Full time

    Job TitleA solution specialist is a vital role that drives several pre-sales processes for qualified services opportunities.The key responsibilities of this position include creating high-quality services statements of work, preparing project budgets, and collaborating with internal and external partners to plan engagements.This job requires strong...

  • Technical Solutions Specialist

    7 days ago

    kollam, India beBeeMACADMIN Full time

    Job DescriptionWe are seeking a skilled Mac Administrator to provide top-notch technical support for our clients. As a key member of our team, you will be responsible for delivering exceptional service, ensuring seamless IT operations, and driving business growth through innovative solutions.Key Skills and Qualifications5-10 years of experience in HelpDesk...

  • Customer Service Representative

    2 weeks ago

    Kollam, India Tech Mahindra Full time

    “Speak the Language of Service Excellence – Join Us Today!”Voice Associate – English & Language Specialist (French Bilingual)📍 Location: Noida🕒 Work Type: Full-time | 24/7 Shifts (including nights, weekends, holidays)Are you passionate about delivering exceptional customer experiences?Join our team as a Voice Associate – English & French...

  • Customer Service Representative

    2 weeks ago

    Kollam, India Tech Mahindra Full time

    “Speak the Language of Service Excellence – Join Us Today!”Voice Associate – English & Language Specialist (French Bilingual)📍 Location: Noida🕒 Work Type: Full-time | 24/7 Shifts (including nights, weekends, holidays)Are you passionate about delivering exceptional customer experiences?Join our team as a Voice Associate – English & French...

  • Help Desk Professional

    7 days ago

    kollam, India beBeedesktopsupport Full time

    Desktop Support Specialist Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing second-level technical support for desktop/laptop hardware, software, and peripherals.Your primary responsibility will be to diagnose and resolve advanced technical issues...

  • Global IT Support Professional

    1 day ago

    kollam, India beBeeSupport Full time

    IT Service Management SpecialistThis role involves providing support for managed services tool sets and supporting processes and procedures. The ITSM specialist will provide daily operational support, manage ticket distribution, and ensure timely client access management requests.The successful candidate will have a solid background in supporting external...

  • Endocrine Specialist

    5 days ago

    kollam, India beBeeSpecialist Full time

    Job Role: Endocrine SpecialistWe are seeking a highly skilled Endocrine Specialist to deliver exceptional patient care within their division.Key Responsibilities:Patient Care: Conduct comprehensive assessments, order diagnostic tests, and formulate treatment plans for patients with endocrine disorders. This includes prescribing medication, therapy, or other...