Operation Team Manager

1 week ago

bangalore, India JPMorganChase Full time

Description Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service.  Job Summary   As a Client Data Manager I within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital and tech literacy will help you leverage software applications and digital platforms to enhance processes and client experience.Job responsibilitiesPerform day to day management of a team including coaching and providing ongoing performance feedback. Track performance of individual team members over time to evaluate performance, learning and capability.Effectively address any service issues that might be escalated by either internal or external customers. Act independently and move forward without clear instruction or close supervision. Make decisions that are effective and well-grounded based on data, insight, and experience. Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.Organize workflow and distribute work appropriately. Support all aspects of client onboarding to include the fulfillment of AML and KYC requirement.  Required qualifications, capabilities, and skillsDemonstrated ability to develop, manage, coach, and motivate teams. Must be flexible and adaptable to manage interim projects and processes based on the business requirements. Knowledge of banking products.Proven leader of process and organizational change. Demonstrated ability to identify, analyze, plan, prioritize, and solve problems, by providing viable solutions and executing. Strong communication and presentation skills.Ability to cope with change; comfort with ambiguity. Preferred qualifications, capabilities, and skillsPrevious experience in AML, Compliance, Fraud, KYC, or Operational Risk an advantage. Competent in mainframe and PC based systems, with a strong proficiency in MS Office. Previous people manager experience of high performing team.

  • Design Management Team Lead

    4 days ago

    Bangalore, India Team Pumpkin Full time

    We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative, marketing, and development...

  • Operations Team Manager

    7 days ago

    bangalore, India beBeeLeadership Full time

    Job Position OverviewThe Operations Team Lead is a pivotal role responsible for the overall performance of the team.Upselling background is highly desirable.Key performance indicators include Attrition, Shrinkage, CSAT, Quality, FCR, and NPS metrics management.Exceptional situations require prompt query resolution with escalation when necessary.Performance...

  • Marketing Operations Manager

    4 days ago

    bangalore, India Your Support Team Full time

    We’re hiring: Marketing Operations Manager (Part-Time) For an international digital coaching platform Your Support Team launching in US/UK/CA/AU. We already have: ✔️ website ✔️ landing + quiz ✔️ automations (90% ready) ✔️ CRM ✔️ Gumroad payments We need a person who will: audit the funnel finalize the launch setup run Meta Ads tests...

  • Marketing Operations Manager

    4 days ago

    bangalore, India Your Support Team Full time

    We’re hiring: Marketing Operations Manager (Part-Time) For an international digital coaching platform Your Support Team launching in US/UK/CA/AU.We already have: ✔️ website ✔️ landing + quiz ✔️ automations (90% ready) ✔️ CRM ✔️ Gumroad paymentsWe need a person who will: 🔹 audit the funnel 🔹 finalize the launch setup 🔹 run Meta...

  • Operations Team Leader/Manager

    2 weeks ago

    Bangalore, India Moder Full time

    About Us Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company specialising in supporting the US Mortgage, Insurance, and Banking industries. We specialize in end-to-end component-based outsourcing, managing one-off projects to becoming an extension of the customer service or...

  • Operations Team Lead

    7 days ago

    bangalore, India PALMONAS Full time

    Position title: Operations Team Lead Location: Pune Employment Type: Full-time Job Overview The Operations Team Lead/Supervisor will be responsible for overseeing the daily warehouse, order processing, and fulfillment operations. The role ensures seamless coordination across picking, packing, quality control, and dispatch functions while maintaining high...

  • Operations Team Lead

    7 days ago

    bangalore, India PALMONAS Full time

    Position title: Operations Team LeadLocation: Pune Employment Type: Full-time Job OverviewThe Operations Team Lead/Supervisor will be responsible for overseeing the daily warehouse, order processing, and fulfillment operations. The role ensures seamless coordination across picking, packing, quality control, and dispatch functions while maintaining high...

  • Team Leader – Operations

    2 weeks ago

    bangalore, India Mergen infotech Full time

    Role : Team Leader – Operations (International Outbound Sales)Location: Bangalore (Work from Office)Shift: Night Shift – 8:00 PM IST to 5:00 AM ISTEmployment Type: PermanentCompany: Mergen Infotech LLCWebsite : www.mergeninfotech.comAbout Mergen Infotech Pvt LtdMergen Infotech Pvt Ltd is a global IT & BPO solutions company specializing in lead...

  • Home Manager

    13 hours ago

    bangalore, India Home Manager for Residential Full time

    Job Description: Home ManagerPosition Title: Home ManagerLocation: Residential PremisesEmployment Type: Full-Time (flexible hours, including weekends when required)1. Position OverviewThe Home Manager is responsible for overseeing the entire household operations, ensuring smooth functioning, coordination, and maintenance of the residence. The role requires a...

  • Manager – Retail Operations Team

    6 hours ago

    Bangalore, Karnataka, India GENPACT Full time

    Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and...