Sales and Support Professional

7 days ago

kakinada, India beBeeAssociate Full time

We are seeking an Associate to join our team in a remote sales and support role.Our company focuses on developing interactive business simulation games, and this position will play a key part in the growth of our US-based independent publisher.The successful candidate will be working directly with our team in New Hampshire, USA, and will have opportunities for career advancement.Key responsibilities include:Sales and SupportRespond promptly and effectively to inquiries from support tickets, wholesale customers, and campaign backers.Filter and manage sales, support, and campaign inboxes daily.Update account information for wholesalers and localizers.Campaign SupportSupport and coordinate crowdfunding campaigns, including comments, updates, and administrative tasks.Assist in planning and organizing digital and marketing campaigns, and track/report performance across platforms.QualificationsThe ideal candidate will possess the following skills and qualifications:Proficiency in QuickBooks Online, Google Suite, Adobe Creative Cloud & Adobe Acrobat Sign, Inventory management tools (SKU Vault), ShipStation, and Crowdfunding tools (Kickstarter, Gamefound).Bachelor's degree in Business, Communications, Marketing, or a related field.5+ years of experience in sales, customer support, or campaign operations roles.Additional requirements include:Strong communication skills, fluent in written and spoken English.Ability to organize information, maintain trackers, and coordinate across multiple teams.

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