Manager - Inside sales & Program operations

16 hours ago

tamil nadu, India President Education Full time

Company DescriptionPresident Education Company specializes in ‘Edutravel’, a model that combines travel with learning experiences. Partnering with universities in Singapore, Dubai and London, we offer certified programs across diverse fields, integrating academic excellence, industry insights, and cultural immersion. Our programs provide access to top faculty, industry leaders, and hands-on experiences, empowering students and professionals to gain international perspectives and unlock new opportunities.Role OverviewThis is a full-time role at President Education requiring a high-ownership professional who can take complete responsibility for both pre-sales and post-sales operations. The candidate will lead the telecalling / inside sales team to drive student enrollments, execute sales strategies, monitor productivity and ensure strong conversion discipline.Beyond closures, the role also manages post-enrollment student operations, including documentation, communication, travel coordination and parent engagement, ensuring a smooth and organized journey for every student until departure. The position demands excellent team handling, call quality monitoring, grievance management and cross-functional collaboration.Key ResponsibilitiesLead and motivate the telecalling / inside sales team to achieve monthly enrollment targetsDrive lead nurturing, counseling and conversions through structured follow-upsMonitor call quality, CRM updates, daily productivity and reporting dashboardsResolve parent & student queries and ensure a strong customer experienceCoordinate with travel, academic and operations teams post-enrollmentOversee documentation, payments, pre-departure readiness & student communicationMaintain discipline, ownership & speed of execution across the sales funnelDesired Candidate Profile3–5 years of experience in inside sales / admissions / student engagementStrong experience in team handling and target-driven rolesExcellent communication, persuasion and conflict-management skillsAbility to manage multiple tasks and stakeholders simultaneouslyPrior experience in education, study abroad or EdTech is preferred

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