Technical Service Specialist

6 days ago


visakhapatnam, India beBeeFieldTechnician Full time

Job SummaryWe are seeking an experienced Field Technician to join our team. In this role, you will be responsible for providing exceptional customer service and technical support to our customers.The successful candidate will have a strong background in mechanical or electrical engineering, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.You will be responsible for identifying and troubleshooting technical issues, implementing effective solutions, and ensuring that all work is completed to a high standard.Key ResponsibilitiesConduct thorough job safety assessments and report any unsafe conditions to the customer and dealer safety manager.Gather customer feedback and address any additional concerns or questions they may have.Update customers on new product offerings and provide training as needed.Identify required parts for repairs and generate leads.Collaborate with service advisors, technicians, and support staff to ensure smooth service operations.RequirementsTo be successful in this role, you will need:A degree in Mechanical or Electrical Engineering (or equivalent experience)Strong technical knowledge of equipment and componentsExcellent problem-solving and communication skillsAbility to work effectively in a fast-paced environmentDigital literacy and proficiency in CRM softwareBenefitsWe offer a competitive salary and benefits package, including:A comprehensive training programOngoing professional development opportunitiesA supportive and collaborative work environment



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