IT Technical Support Specialist
5 days ago
Job Description:The IT Service Management Specialist will provide support for the managed services tool sets and supporting processes and procedures.Reporting to the manager, application development, the specialist will regularly engage with system stakeholders and cross-functional teams to ensure the smooth operation of our technical support center and ticket management systems.Act as subject matter expert with respect to technical and functional design requirements, data concepts, mapping, and relationships.Troubleshoot and fix issues related to service now.Provide administrative support for users, roles, and groups.Provide technical support for the existing servicenow environments, applications, and modulesMaintain and review the effectiveness and efficiency of all itsm processesSupport the upgrades and evolution of servicenowMonitor assignment group queues in servicenow and proactively assume ownership of incidents and requests Work with other members of the platform team on an as-needed basis to ensure that the design and processes meet technical requirements.Validate service request requirements and work them to completion in servicenowParticipate with operational teams to identify enhancement opportunities for improvement and work to implement enhancements
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Advanced Technical Support
20 hours ago
visakhapatnam, India beBeeTechnical Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Senior Technical Support Specialist to handle the installation and troubleshooting of advanced machinery. Key responsibilities include ensuring seamless operation of 3-axis, 5-axis, tube laser, robotic laser, and laser welding machines.Key Responsibilities:Installation and maintenance of...
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IT Support Specialist
5 days ago
visakhapatnam, India beBeeSupport Full timeJob Title: IT Support SpecialistJob SummaryWe are seeking an IT support specialist to join our team. As a key member of our technical staff, you will provide expert technical assistance and support to users across the organization.Main Responsibilities:Provide desktop, laptop, printer, mobile device, and other peripheral technical support to...
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visakhapatnam, India beBeeDynamics Full timeJob OpportunityWe are seeking a skilled Business Central Support Specialist to provide expert technical and functional support for our organization's Business Central users, resolve system issues efficiently, and collaborate with stakeholders.About the RoleThe ideal candidate will possess hands-on experience with Microsoft D365 Business Central, excellent...
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Senior Support Specialist
5 days ago
visakhapatnam, India beBeeSupport Full timeJob Title: Senior Support SpecialistWe are seeking a highly skilled and experienced Senior Support Specialist to join our team.Job Summary:The Senior Support Specialist will be responsible for handling complex technical issues reported by end-users, escalating incidents to the appropriate support groups, and providing timely resolutions.Key...
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Mac Support Specialist
24 hours ago
visakhapatnam, India beBeemacsupport Full timeAbout the RoleWe are seeking an experienced Mac Support Specialist to join our team. This is a fantastic opportunity to deliver exceptional customer service and technical expertise.Key Responsibilities:Provide end-user support for IT Services, including Endpoint Backup, Managed Print, and Mac OS Software Administration.Support site license applications...
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ERP Technical Specialist
5 days ago
visakhapatnam, India beBeeSupport Full timeERP Support SpecialistWe are seeking an experienced ERP Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers via phone, email, and remote access.The ideal candidate will have excellent analytical and problem-solving skills, with the ability to work in a...
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Technical Support Specialist
5 days ago
visakhapatnam, India beBeeTechnical Full timeJob OverviewWe are seeking a skilled professional to provide Level 2 technical support for platform incidents and service requests.The ideal candidate will assist in setup, configuration, and deployment activities across various business units.This role requires collaboration with internal IT and business teams to implement and maintain integrations with CRM...
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Technical Service Delivery Specialist
5 days ago
visakhapatnam, India beBeeDelivery Full timeJob DescriptionThe role of a Technical Service Delivery Specialist is to lead projects that improve service delivery and be a primary point of contact for escalated product issues. This individual will own and orchestrate the triage, investigation, and resolution of complex technical issues.Responsibilities will include communicating effectively with teams,...
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Customer Support Specialist
3 days ago
visakhapatnam, India beBeeCustomerSupport Full timeAbout this roleWe are looking for a Customer Support Specialist to join our team. As a Customer Support Specialist, you will be the primary point of contact for our customers, providing timely and effective support via phone, email, and chat.Responsibilities:Handle customer queries with clarity and empathyTroubleshoot and resolve issues within defined...
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Technical Customer Support Specialist
3 days ago
visakhapatnam, India beBeeCustomer Full timeCustomer Service Role OverviewThis is a key role in our organization, requiring strong technical expertise to support customer inquiries and process orders.Handle customer queries and provide timely responses.Review engineering drawings and specifications to process orders.Enter and maintain order details in the system with high accuracy.The ideal candidate...