Technical Customer Support Specialist

3 days ago


visakhapatnam, India beBeeCustomer Full time

Customer Service Role OverviewThis is a key role in our organization, requiring strong technical expertise to support customer inquiries and process orders.Handle customer queries and provide timely responses.Review engineering drawings and specifications to process orders.Enter and maintain order details in the system with high accuracy.The ideal candidate will have 3-5 years of customer service or technical support experience and be proficient in MS Office 365 and other software tools.Key ResponsibilitiesWe are looking for an individual who can effectively handle customer inquiries, provide timely responses, and review engineering drawings to process orders. Additionally, they should be able to enter and maintain order details in the system with high accuracy.Required Skills and QualificationsThe successful candidate should possess excellent communication skills, both written and verbal, and be able to work accurately and efficiently in a fast-paced environment. They should also be proficient in MS Office 365 and other software tools.BenefitsWorking in this role offers opportunities for career growth and professional development. Our team is dedicated to supporting each other's success and providing a positive work environment.



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