
Assistant Quality Assurance Manager
2 days ago
🌍 We’re Hiring at Teleperformance 🌍
✨ Role: Assistant Manager – Quality
✈️ Process: International Travel
📍 Location: Noida
💡 What We’re Looking For:
✅ Minimum 2+ years of experience as Assistant Manager – Quality (BPO/International Travel process preferred)
✅ Strong understanding of quality frameworks, audits & compliance
✅ Excellent people management & stakeholder management skills
✅ Analytical mindset with proven track record of driving quality metrics
✅ Excellent communication skills (spoken & written)
🛠️ Key Responsibilities:
🔹 Lead & manage Quality function for the International Travel process
🔹 Ensure process excellence through calibration, RCA & audits
🔹 Partner with operations to drive continuous improvement
🔹 Handle client interactions & ensure seamless compliance
🔹 Manage & mentor Quality Analysts to deliver results
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